Load Planner

Werner Enterprises Inc; El Paso (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Other supplemental coverage

Job summary

Werner Enterprises seeks an experienced Logistics Coordinator to manage trucking assignments and territory planning. You will work with Customer Service Managers, Fleet Managers, and Coordinators to optimize asset use and meet service commitments.

The role requires strong communication, DOT knowledge, and the ability to prioritize multiple tasks while ensuring DOT compliance and efficient operations across assigned territories.

Qualifications

• Bachelor's degree in Business Administration or related field required.
• 2-3 years of customer service experience preferred.
• 2-3 years of transportation experience preferred.
• 1-2 years of AS400 or PC experience preferred.

Responsibilities

• Assign trucks to loads based on customer needs and efficiency.
• Manage fleet production, home time requests, and related requests.
• Review territory status to maximize asset utilization.
• Notify managers of potential delays or issues.
• Coordinate day-to-day yard and terminal operations in territory.
• Ensure on-time pickups and deliveries.
• Maintain communications with internal stakeholders and drivers.

Skills

Communication

DOT regulations knowledge

Decision making

Multitasking

Typing 35-40 wpm

Geography knowledge

Education

Bachelor's degree in Business Administration/Logistics

2-3 years customer service experience

2-3 years transportation experience

1-2 years AS400/PC experience

Tools

AS400

Job description

Overview

The main purpose of this position is to ensure the effective management and logistical planning of assigned territories while working closely with Customer Service Managers, Customer Service Assistants, Fleet Managers, and Coordinators.

Responsibilities

• Administer the assigning of trucks to loads, prioritizing based on customer requirements, commitments, tractor production, trailer utilization, driver home requests, and deadhead using the AS400 system.
• Manage Fleet Manager requests for production, home time, and other related requests.
• Review the geographical area for inbound, outbound, committed, and empty truck status, as well as trailer pools to maximize asset utilization.
• Notify Customer Service Managers of any potential situations, delays, or other issues.
• Manage day‑to‑day utilization of all drop yards and terminals within assigned territories.
• Allocate trailers to designated customers and geographic areas based on information from Customer Service Managers and TPC's.
• Maintain communication with internal customers such as Operations Fleet Managers, Input & Appointment Clerks, MLCs, Customer Service Managers, Specialized Service Personnel, Drivers, and Logistics.
• Manage and coordinate related functions of the Shag Driver on a daily basis, if applicable.
• Monitor and ensure on‑time pickups and deliveries.
• Provide coverage at the driver window and communicate with drivers, distributing necessary paperwork and directions.
• Perform other duties as assigned by supervisory personnel.

Knowledge, Skills & Abilities

• Ability to communicate with internal and external customers in a professional and courteous manner.
• Knowledge of Werner Enterprises policies and procedures, gained through practical experience and on‑the‑job training.
• Knowledge of D.O.T. regulations related to the trucking industry.
• Excellent decision‑making skills in logistical planning.
• Ability to handle and prioritize multiple tasks simultaneously.
• Strong communication skills.
• Strong typing skills of at least 35–40 wpm.
• Knowledge of U.S. geography.

Education & Experience

A minimum of a Bachelor’s degree from an accredited college or university in Business Administration with an emphasis in Marketing, Management, or Transportation/Logistics, or equivalent experience. Two to three years of customer service experience preferred. Two to three years of transportation experience preferred. One to two years of AS400 or PC experience preferred.

Physical Requirements

Seeing and hearing: read documents, use computer screen, answer phones, communicate in person.
75‑100% Standing and walking.
0‑24% Climbing, stooping, squatting and kneeling.
0‑24% Dexterity: utilizing phone, typing, and writing.
75‑100% Lift in excess of 10 pounds.

Benefits

Eligible for benefits including medical, dental, vision plans; 401(k) plan; stock purchase plan; paid time off; life insurance; disability plans; and other optional supplemental coverage.

Equal Employment Opportunity

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

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Company Overview

Werner Enterprises delivers superior truckload transportation and logistics services across the United States, Mexico, and Canada. With 2023 revenues of $3.3billion, an industry‑leading modern truck and trailer fleet, nearly 14,000 talented associates, and innovative Werner EDGE technology, we are a solutions provider for customers who value supply‑chain integrity and safe, exceptional on‑time service.