LMS & Training Programs Coordinator

Kids for the Future; Boston (MA); On-site; USD 39,000 - 45,000; Full time

Job summary

Heading Home in Boston, MA, is seeking a Training and Organizational Development Specialist to design, coordinate, and deliver staff and volunteer learning programs. Reporting to the CAIO, you will manage day-to-day training logistics, the LMS, and compliance training across departments.

You will translate organizational needs into practical training experiences, requiring strong facilitation, communication, and project-management skills, with an emphasis on collaboration and inclusion.

Qualifications

• Minimum 2–3 years in learning and development or training coordination.
• Bachelor’s degree in HR, Education, Org Development, or related field.
• Experience coordinating events or training logistics from planning to evaluation.
• Proficient with Microsoft Office or Google Workspace.
• Strong organizational skills and ability to manage multiple projects.
• Excellent communication and customer-service orientation.
• Discretion with confidential employee information.

Responsibilities

• Coordinate scheduling, logistics, materials, and communications for training sessions.
• Support onboarding and orientation programs to ensure a welcoming experience.
• Assist in developing training content, job aids, and e-learning modules.
• Source external trainers and manage contracts and invoices within budget.
• Administer the LMS and enroll users, upload content, and generate reports.
• Maintain training records, certificates, and compliance documentation.
• Monitor completion rates and ensure compliance deadlines.
• Conduct needs assessments via surveys and focus groups.
• Prepare reports and recommendations for leadership.
• Track L&D metrics and contribute to funder reports.
• Promote learning opportunities through internal communications.
• Support mentoring, lunch-and-learns, and leadership cohorts.
• Champion inclusive learning practices.

Skills

Learning & Development

Training Coordination

HR

Project management

Facilitation

Communication

Relationship building

Education

Bachelor’s degree in HR/Org Development

Tools

Microsoft Office

Google Workspace

Job description

Heading Home in Boston, MA, is seeking a Training and Organizational Development Specialist to design, coordinate, and deliver staff and volunteer learning programs. Reporting to the CAIO, you will manage day-to-day training logistics, the LMS, and compliance training across departments.

You will translate organizational needs into practical training experiences, requiring strong facilitation, communication, and project-management skills, with an emphasis on collaboration and inclusion.