LMS Technical Lead & Enterprise Learning Architect

ICF Olson; United States; Remote; USD 90,000 - 152,000; Full time

Job summary

ICF seeks a Learning Systems Technical Lead / LMS SME to oversee administration, modernization, and strategic evolution of enterprise learning technologies in a federal context. You will lead system administration, interoperability, governance, reporting, and data governance while aligning with stakeholder needs and regulatory requirements.

Proximity to the DMV area is preferred, with on-site support as needed; experience in regulated public-sector environments is highly valued.

Qualifications

• Bachelor's degree in Information Technology, Information Systems, Computer Science, Instructional Technology, or a related discipline.
• 8 years of experience supporting enterprise learning technologies, learning management systems, or comparable enterprise platforms.
• Experience supporting LMS administration, configuration, system integrations, reporting, and enterprise learning operations.
• Experience operating within highly regulated federal or public-sector environments with adherence to established policies, standards, and governance processes.
• Strong understanding of enterprise learning technology governance, business process design, and platform administration.
• Experience supporting system interoperability, data governance, reporting, and operational performance monitoring.
• Ability to collaborate with senior-level stakeholders and communicate technical concepts to both technical and non-technical audiences.
• Familiarity with testing methodologies, user acceptance testing, and issue resolution processes.
• Excellent communication, facilitation, and technical documentation skills.

Responsibilities

• Provide technical leadership for enterprise LMS platforms and learning technologies, supporting administration, configuration, governance, and operational continuity.
• Configure and optimize LMS platforms (Totara, Cornerstone, Moodle, or similar), including roles, permissions, learning plans, certifications, workflows, and notifications.
• Advise stakeholders on system architecture, interoperability, integrations, reporting capabilities, and learning technology best practices.
• Support data governance, metadata management, system reporting, and data integrity activities across enterprise learning environments.
• Partner with stakeholders to design and implement learning workflows, enrollment processes, learning pathways, and operational improvements.
• Coordinate technical issue resolution, testing activities, configuration validation, and user acceptance testing.
• Document system configurations, governance processes, technical decisions, and operational procedures.
• Identify technical risks, modernization opportunities, and process improvement recommendations to support long-term learning technology strategies.
• Represent enterprise learning technology interests in meetings with senior stakeholders and provide advisory support for future system transitions and modernization initiatives.

Skills

Technical leadership

Stakeholder engagement

Governance

System administration

Reporting capabilities

Interoperability

Documentation

Communication skills

Education

Bachelor's degree in IT/IS/CS/Instructional Technology

Tools

Totara LMS

Cornerstone

Moodle

Job description

ICF seeks a Learning Systems Technical Lead / LMS SME to oversee administration, modernization, and strategic evolution of enterprise learning technologies in a federal context. You will lead system administration, interoperability, governance, reporting, and data governance while aligning with stakeholder needs and regulatory requirements.

Proximity to the DMV area is preferred, with on-site support as needed; experience in regulated public-sector environments is highly valued.