LMS & Tech Training Specialist

Girls on the Run International; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Girls on the Run International is seeking a Systems Support Specialist in Charlotte, NC. This role is crucial in providing IT support, training councils on technology systems, and maintaining the LMS and associated tools.

The ideal candidate will have a background in computer science, solid customer service experience, and a passion for problem-solving. Key responsibilities include managing user access, developing training materials, and providing technical support to staff and volunteers.

This position embodies the core values of GOTR and is a role model within the community.

Qualifications

• Graduation from a two-year technical college with a major in computer science or IT.
• One year of IT customer service experience.
• Experience with website content management systems.
• Excellent written and verbal communication skills.
• Ability to learn new software quickly.

Responsibilities

• Serve as LMS Administrator for GOTR Learning Academy.
• Provide technical assistance via phone and email.
• Develop and deliver training for new software features.
• Manage user access and training resources in LMS.
• Prepare workspaces for new user IT needs.

Skills

Computer Science Degree

IT Customer Service

Website CMS Experience

Communication Skills

Problem Solving

Microsoft Office

Technical Training Delivery

Education

Two-year technical college degree

Tools

Cornerstone on Demand

HTML Knowledge

Camtasia or Movavi

VOIP Systems

Job description

Girls on the Run International is seeking a Systems Support Specialist in Charlotte, NC. This role is crucial in providing IT support, training councils on technology systems, and maintaining the LMS and associated tools.

The ideal candidate will have a background in computer science, solid customer service experience, and a passion for problem-solving. Key responsibilities include managing user access, developing training materials, and providing technical support to staff and volunteers.

This position embodies the core values of GOTR and is a role model within the community.