Technical Training & Workforce Growth Leader

MSS Solutions, LLC; Charlotte (NC); Presencial; USD 90 000 - 120 000; Tempo integral

Resumo da oferta

MSS Solutions, LLC is seeking a Technical Training & Workforce Development Manager in Charlotte to coordinate apprentice and technical training programs across the company. The role partners with operations, HR, recruiting, and partner institutions to deliver structured development and safety-focused training for technicians.

You will drive hands-on field training, mentorship, and program reporting while aligning with regulatory requirements and company standards.

Qualificações

• 3-7 years of experience in workforce development, training coordination, recruiting, operations support, HR, apprenticeship programs, or a related field.
• Strong knowledge of construction, field service, HVAC, controls, fire alarm, security, mechanical services, or related skilled trades is preferred.
• Experience coordinating projects, programs, or employee development initiatives.
• Ability to lead cross-functional initiatives with operations field leaders, technicians, HR, recruiting and external partners.
• Proficiency in Microsoft Office applications.

Responsabilidades

• Coordinate apprentice, intern, technical training and workforce development programs across MSS.
• Coordinate training and mentorship of new technicians in HVAC fundamentals, building automation and controls, fire alarm systems, electronic security systems, mechanical systems and preventive maintenance.
• Coordinate hands-on field training, ride-alongs, and real-world jobsite instruction.
• Support relationships with technical colleges, trade schools, workforce boards, and apprenticeship partners in collaboration with Recruiting.
• Build apprenticeship-style development programs focused on long-term technician growth.
• Facilitate enrollment, documentation, tracking, and reporting for apprenticeship and training programs.
• Partner with operational leaders to identify training needs and development opportunities.
• Work with subject matter experts to develop and maintain training materials, onboarding standards, and technical development pathways.
• Coordinate training on safety practices, tool usage, troubleshooting, communication, and field professionalism.
• Evaluate trainee performance and provide coaching, development plans, and career guidance.
• Assist recruiting teams and hiring managers in evaluating candidates for technical aptitude, attitude, and long-term growth potential.
• Ensure training records and programs comply with applicable company and regulatory requirements.
• Support retention initiatives and career advancement programs for developing employees.
• Manage training calendars, budgets, certifications, vendor partnerships, and educational resources.
• Ensure compliance with OSHA, NFPA, and company safety standards.

Conhecimentos

Trade knowledge

HVAC

Controls

Fire alarm

Security systems

Mechanical services

Leadership

Mentoring

Presentation

Microsoft Office

Ferramentas

Microsoft Office

Descrição da oferta de emprego

MSS Solutions, LLC is seeking a Technical Training & Workforce Development Manager in Charlotte to coordinate apprentice and technical training programs across the company. The role partners with operations, HR, recruiting, and partner institutions to deliver structured development and safety-focused training for technicians.

You will drive hands-on field training, mentorship, and program reporting while aligning with regulatory requirements and company standards.