LMS & Learning Content Operations Lead

Lincoln Property Company; Town of Charlotte (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

Lincoln Property Company is seeking a Learning Operations Specialist to administer and optimize the Dayforce LMS, manage content catalogs, map to competency frameworks, and create role-based curricula across locations including Dallas, Nashville and Charlotte.

You will collaborate with HR and learning partners, ensure data accuracy and regulatory compliance, generate reports, and support onboarding, professional development, and compliance initiatives using tools like Power BI, Adobe Captivate,

Qualifications

• Bachelor’s degree in HR, Education, Instructional Design, or related field; or equivalent combination of education and experience.
• Minimum of 3-5 years of similar experience, with strong focus on LMS administration and L&D operations.
• Experience importing data and managing third-party content libraries (e.g., Go1, LinkedIn Learning, Udemy) within an LMS.
• Experience with learning technologies and tools, such as Adobe Captivate or Scribe
• Understanding of instructional design principles and SCORM/AICC/xAPI file formats.
• Meticulous attention to detail for ensuring data accuracy, system functionality, and compliance.
• Strong technical aptitude with Microsoft suite and various reporting tools; Power BI experience a plus.
• Ability to proactively identify process inefficiencies and implement scalable solutions
• Professional verbal and written communication skills to effectively collaborate with stakeholders, including senior leadership
• Ability to prioritize multiple projects and tasks while ensuring all customer groups receive timely attention; strong time management skills
• Self-starter who is driven to stay current on learning technology and industry trends, and can thrive both independently and as part of a team
• Analytical, organized, and detail oriented

Responsibilities

• Administer and manage the Dayforce LMS, ensuring system integrity, performance, and user support.
• Import, organize, and maintain learning content and catalogs; map content to competency frameworks and learning paths; including the creation of learning libraries for specific areas (i.e. Engineering Learning Library)
• Create and assign learning curricula based on role, location, and business needs; automate assignments where appropriate.
• Curate, publish, and maintain engaging learning content, using a variety of learning technologies and tools.
• Serve as the primary contact for LMS issues, troubleshooting, and technical support for learners.
• Liaison with learning vendors to support system upgrades, implementation of new features and functionalities, and issue resolutions
• Maintain accurate learner records, certifications, and training completions; ensure regulatory and compliance standards are met.
• Collaborate with subject matter experts (SMEs) and business stakeholders to manage learning content lifecycle, retiring outdated content and replacing content as necessary
• Generate and distribute learning reports and analytics as requested by stakeholders
• Manage the centralized learning mailbox, ensuring timely and professional responses to inquiries, support requests and learning-related communication
• Performs other duties as assigned

Skills

LMS administration

L&D operations

Data management

Content curation

Power BI

Education

Bachelor’s degree in HR/Education

Tools

Go1

LinkedIn Learning

Udemy

Adobe Captivate

Scribe

Job description

Lincoln Property Company is seeking a Learning Operations Specialist to administer and optimize the Dayforce LMS, manage content catalogs, map to competency frameworks, and create role-based curricula across locations including Dallas, Nashville and Charlotte.

You will collaborate with HR and learning partners, ensure data accuracy and regulatory compliance, generate reports, and support onboarding, professional development, and compliance initiatives using tools like Power BI, Adobe Captivate,