Learning Operations Architect

Lincoln Property Company through LinkedIn; Nashville (TN); On-site; USD 65,000 - 95,000; Full time

Job summary

Lincoln Property Company is seeking a Learning Operations Analyst to optimize our learning ecosystem, administer the Dayforce LMS, and partner with HR and business leaders to improve learner experience and data-driven decision making.

You will manage content catalogs, analytics, and reporting, drive automation and process improvements, and ensure compliance while supporting enterprise learning initiatives.

Qualifications

• Bachelor’s degree in Human Resources, Education, Instructional Design, or related field; or equivalent combination of education and experience.
• Minimum of 3-5 years of similar experience, with strong focus on LMS administration and L&D operations.
• Experience managing third-party learning content providers and learning libraries within an LMS, including content integration, governance, catalog optimization, and learner engagement support.
• Experience with learning technologies and tools, such as Adobe Captivate or Scribe.
• Understanding of instructional design principles and SCORM/AICC/xAPI file formats.
• Meticulous attention to detail for ensuring data accuracy, system functionality, and compliance.
• Strong technical aptitude with Microsoft suite and various reporting tools; Power BI experience a plus.
• Ability to proactively identify process inefficiencies and implement scalable solutions.
• Professional verbal and written communication skills to effectively collaborate with stakeholders, including senior leadership.
• Ability to prioritize multiple projects and tasks while ensuring all customer groups receive timely attention; strong time management skills.
• Self-starter who is driven to stay current on learning technology and industry trends, and can thrive both independently and as part of a team.
• Analytical, organized, and detail oriented.

Responsibilities

• Serve as the system owner for the Dayforce LMS, driving platform optimization, governance, user experience enhancements, system support and adoption strategies
• Import, organize, and maintain learning content and catalogs; map content to competency frameworks and learning paths; including the creation of learning libraries for specific areas (i.e. Engineering Learning Library)
• Identify opportunities to streamline learning operations through automation, standardization, and process improvement initiatives.
• Partner with learning vendors and internal stakeholders to evaluate, implement, and optimize system enhancements, integrations, and new learning solutions
• Maintain accurate learner records, certifications, and training completions; ensure regulatory and compliance standards are met.
• Collaborate with subject matter experts, business stakeholders, and HR partners on learning content curation, deployment, and reporting needs.
• Analyze learning data and develop actionable insights and reporting that support workforce development, compliance, and business objectives
• Manage the centralized learning mailbox, ensuring timely and professional responses to inquiries, support requests and learning-related communication
• Monitor emerging learning trends and recommend innovations that improve learner engagement and operational effectiveness.
• Performs other duties as assigned

Skills

LMS administration

Data analysis

Content management

Stakeholder collaboration

Education

Bachelor’s degree in Human Resources, Education, Instructional Design, or related field

Tools

Adobe Captivate

Scribe

Power BI

Microsoft Office

Job description

Lincoln Property Company is seeking a Learning Operations Analyst to optimize our learning ecosystem, administer the Dayforce LMS, and partner with HR and business leaders to improve learner experience and data-driven decision making.

You will manage content catalogs, analytics, and reporting, drive automation and process improvements, and ensure compliance while supporting enterprise learning initiatives.