LMS Business Development & Client Support Representative

Clear Ballot Group; Wilmington (OH); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Clear Ballot Group in Wilmington, OH is seeking a Junior LMS Admin & Business Development Representative to manage our client-facing LMS and help grow the business. You will split time between keeping the LMS engine running and driving growth through outreach and demonstrations.

In this hybrid role, you will handle user access, reporting, and coordination with clients, while also prospecting, making cold calls, and presenting platform demos to win new business.

Qualifications

• 0-2 years of experience in sales development (BDR/SDR), customer success, or tech support.
• Comfortable with cold outreach, phone sales, and overcoming initial client rejection.
• Quick to learn software systems; comfortable digging into LMS settings, user permissions, and data reports.
• Exceptional verbal and written communication skills—you can explain tech to non-tech people easily.

Responsibilities

• LMS Administration: manage user access, create branches, assign courses, and troubleshoot client issues; run reports.
• Business Development: prospect, cold call, and email potential B2B clients; schedule and coordinate live demos.
• Product expertise: maintain knowledge of the eLearning catalog to handle objections and highlight features to prospects.

Skills

Hunter mentality

Communication

Technical aptitude

Tools

LMS platform

Job description

Elections form the bedrock of our democracy, representing one of our most fundamental freedoms—the right to vote. While most Americans experience elections from the sidelines, Clear Ballot operates at the center of the process. From ensuring the security and reliability of tabulation systems to maintaining transparency in ballot creation and enabling robust auditing, we strive to set new standards in election technology.

At Clear Ballot, collaboration drives success. We encourage every team member to contribute ideas and insights, helping transform our ambitious vision into reality and making this an exceptional place to work.

Role Overview

We are looking for an ambitious, tech-savvy Junior LMS Admin & Business Development Representative (BDR) to join our growing team in a hybrid capacity out of our Wilmington, Ohio office.

In this unique role, you will become the ultimate expert on our client-facing eLearning system. Half your time will be spent keeping the engine running, managing user access, creating branches, and running client reports. The other half will be driving our growth, reaching out to prospective clients, making cold calls, and setting up system demos to show off the value of our eLearning platform.

Key Responsibilities

Client Support & LMS Administration

• LMS Management: Serve as the hands-on admin for our client-facing LMS (adding users, assigning courses, building sub-branches, and troubleshooting client issues).
• Reporting: Pull and analyze data reports for existing clients to show their usage and course completion rates.
• Client Coordination: Act as the primary point of contact for current customers making administrative adjustments or scaling their user bases.

Business Development & Outbound Sales

• Prospecting & Outbound: Actively prospect, cold call, and email potential B2B clients to introduce our eLearning platform and generate new business.
• Demo Coordination: Schedule and coordinate live platform demonstrations for the sales team (or lead them yourself as you master the system).
• Product Expertise: Maintain a deep, expert-level understanding of our eLearning catalog to handle objections and highlight key features to prospects.

Qualifications & Skills

• Experience: 0-2 years of experience in sales development (BDR/SDR), customer success, or tech support.
• The "Hunter" Mentality: Comfortable with cold outreach, phone sales, and overcoming initial client rejection.
• Technical Aptitude: Quick to learn software systems; comfortable digging into LMS settings, user permissions, and data reports.
• Communication: Exceptional verbal and written communication skills—you can explain tech to non-tech people easily.
• Location: Ability to work a hybrid schedule out of our Wilmington, OH office.