LMS Administrator: Learning Platform & Analytics

ENFRA; Baton Rouge (LA); On-site; USD 51,000 - 67,000; Full time

Job summary

ENFRA is seeking a dedicated LMS Administrator to manage our UKG Learning Management System, build curricula, assign training, and track completion for a wide workforce across field and corporate environments.

You will partner with Learning and Talent Development teams and external vendors to ensure a robust learning infrastructure and seamless user experience while maintaining system integrity and data accuracy. Travel is required approximately 5-10%.

Qualifications

• Bachelor’s degree in Business, Education, Communication, Information Systems or related field required or relevant years of experience in lieu of degree.
• 2+ years of experience administering a corporate LMS or similar system with user/vendor interaction.
• Strong attention to detail, data accuracy, and user experience.
• Intermediate to advanced Excel skills for reporting and data analysis.
• Strong troubleshooting and problem-solving skills.
• Excellent organizational and communication skills.

Responsibilities

• Build and manage curricula, courses, learning paths, and certifications within the LMS based on specifications from Learning and Talent Development teams.
• Assign learners to training, manage enrollments, and configure automation rules.
• Maintain system data integrity, roles/permissions, and user hierarchies.
• Set up and manage course evaluations, assessments, and completion tracking.
• Publish and archive learning content (eLearning, instructor-led, blended, etc.).
• Ensure SCORM/xAPI compatibility and troubleshoot upload or playback issues.
• Coordinate with third-party content providers to integrate and maintain external content libraries.
• Research and recommend new content vendors and tools that align with organizational training needs.
• Support contracts, renewals, and ongoing relationships with LMS vendors and partners.
• Serve as primary contact for LMS-related inquiries and issues from users and administrators.
• Troubleshoot access, content, and technical issues; elevate to vendors as needed.
• Provide support and training to internal stakeholders on LMS functionality and best practices.
• Monitor system performance and recommend enhancements to improve user experience.
• Generate and distribute learning reports and dashboards for compliance, completion, and usage metrics.
• Analyze data trends and work with Manager, Learning and Training Development to guide training strategy.

Skills

LMS administration

Excel data analysis

Customer/h user communication

Attention to detail

Troubleshooting

Education

Bachelor’s degree in Business, Education, Information Systems or related field

Tools

UKG Learning Management System

LinkedIn Learning

Survey tools

Job description

ENFRA is seeking a dedicated LMS Administrator to manage our UKG Learning Management System, build curricula, assign training, and track completion for a wide workforce across field and corporate environments.

You will partner with Learning and Talent Development teams and external vendors to ensure a robust learning infrastructure and seamless user experience while maintaining system integrity and data accuracy. Travel is required approximately 5-10%.