Live Music Venue Service & Guest Experience Associate

Chief's on Broadway; Nashville (TN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Full-time benefits

Concert tickets

Employee discounts

Career development

Diversity & safety

Certified Safe Bar

Job summary

Chief's on Broadway is seeking a Service Assistant (Busser/Runner) in Nashville, TN to support FOH operations. You will assist servers, coordinate food delivery, and maintain high cleanliness standards in a busy venue with live music.

Ideal candidates have prior busser or food runner experience in a high-volume setting, excellent guest service and strong organizational skills. Flexibility for day, night, weekends, and holidays is required.

Qualifications

• Prior busser or food runner experience in high-volume, fast-paced settings.
• Ability to work in a fast-paced restaurant/bar/venue environment.
• Excellent guest service and hospitality skills.
• Strong organizational skills and attention to detail.
• Able to work a flexible schedule including days, nights, weekends and holidays.

Responsibilities

• Welcome each guest with a smile and friendly greeting.
• Coordinate food orders to guarantee timely delivery to guests.
• Maintain table maintenance when dropping off food and clearing dishes.
• Maintain high food safety and sanitation standards.
• Know menu ingredients and allergen information and communicate to guests.
• Navigate restaurant/venue floor including tight spaces and noisy rooms.
• Ensure proper number of chairs at each table and sanitize surfaces.
• Inform management of any complaints or incidents.
• Maintain rapport with FOH & BOH teams.
• Complete opening/closing duties and other tasks as needed.

Skills

Busser experience

Fast-paced

Guest service

Organizational skills

Interpersonal skills

Communication

Flexible schedule

Teamwork

Job description

Chief's on Broadway is seeking a Service Assistant (Busser/Runner) in Nashville, TN to support FOH operations. You will assist servers, coordinate food delivery, and maintain high cleanliness standards in a busy venue with live music.

Ideal candidates have prior busser or food runner experience in a high-volume setting, excellent guest service and strong organizational skills. Flexibility for day, night, weekends, and holidays is required.