Live Events Coordinator – Setup, Guest Experience & Ops

PENN Entertainment, Inc.; Houston (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

PENN Entertainment, Inc. is seeking an Event Services Associate for Sam Houston Race Park in Houston, TX. You will support the planning, setup, and execution of events, ensuring a welcoming guest experience and smooth operations.

Work closely with the Event Services Manager and various departments to coordinate logistics, set up spaces, and address on-site needs. Flexibility for evenings, weekends, and live racing days is required.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in event services, venue operations, hospitality, facilities, or customer service preferred.
• Ability to read and follow event layouts, written instructions, and operational plans.
• Strong organizational skills and attention to detail.
• Effective verbal communication and interpersonal skills.
• Ability to work independently while contributing to a team-oriented environment.
• Dependable, punctual, flexible, and willing to take initiative.
• Ability to maintain a professional demeanor in a busy, guest-facing environment.
• Must be willing to work a flexible schedule, including evenings, weekends, holidays, and scheduled live racing days, based on business needs.

Responsibilities

• Assist with the setup, configuration, and breakdown of event spaces, including tables, chairs, staging, signage, décor, and other event equipment.
• Prepare event venues according to established floor plans, client specifications, and operational requirements.
• Conduct pre-event inspections to ensure event spaces are clean, organized, properly equipped, and ready for guests.
• Support the execution of live racing events, private functions, corporate gatherings, community events, and other venue activities.
• Assist with maintaining event spaces, storage areas, and operational equipment in a safe and orderly condition.
• Provide on-site support during events to help ensure schedules, layouts, and operational plans are followed.
• Assist with coordinating event logistics and communicating setup requirements, changes, and needs to the appropriate team members.
• Respond promptly and professionally to requests from event clients, guests, vendors, and internal departments.
• Help identify and resolve event-related issues, escalating concerns to the Event Services Manager or Director of Operations as needed.
• Maintain a professional, service-oriented approach that reflects the standards and reputation of Sam Houston Race Park.

Skills

Attention to detail

Organizational skills

Verbal communication

Teamwork

Flexibility

Punctuality

Independent work

Guest service mindset

Event services experience

Education

High school diploma or equivalent

Job description

PENN Entertainment, Inc. is seeking an Event Services Associate for Sam Houston Race Park in Houston, TX. You will support the planning, setup, and execution of events, ensuring a welcoming guest experience and smooth operations.

Work closely with the Event Services Manager and various departments to coordinate logistics, set up spaces, and address on-site needs. Flexibility for evenings, weekends, and live racing days is required.