Concessions Specialist — Fast-Paced Event Guest Service

PENN Entertainment, Inc.; Houston (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

PENN Entertainment is seeking a Concession Worker for Sam Houston Race Park. You will deliver fast, friendly service, take orders, and prepare items in a high-energy venue during live racing, concerts, and events. Accuracy, pace, and teamwork are essential to keep lines moving and guests satisfied.

You’ll work evenings, weekends, holidays, and event days, abiding by safety rules and appearance standards while handling cash and POS transactions with care.

Qualifications

• Previous food service, concession, restaurant, hospitality, or customer service experience preferred but not required.
• Strong customer service and communication skills.
• Ability to work quickly and accurately in a high-volume environment.
• Dependable and punctual with a strong work ethic.
• Able to operate a point-of-sale system and handle cash accurately.
• Must be available to work evenings, weekends, holidays, live racing days, and special events.
• Must meet applicable age requirements for assigned duties involving alcohol service.
• TABC certification may be required depending on assigned duties.

Responsibilities

• Greet guests in a friendly, professional, and welcoming manner.
• Take and accurately fulfill guest food and beverage orders.
• Prepare, assemble, and serve food and beverage items according to established recipes, portions, and presentation standards.
• Operate concession equipment safely and properly.
• Maintain adequate supplies of food, beverages, condiments, utensils, cups, napkins, and other service items.
• Restock concession areas throughout the shift as needed.

Skills

Customer service

Cash handling

Communication

Teamwork

Punctuality

Tools

POS system

Job description

PENN Entertainment is seeking a Concession Worker for Sam Houston Race Park. You will deliver fast, friendly service, take orders, and prepare items in a high-energy venue during live racing, concerts, and events. Accuracy, pace, and teamwork are essential to keep lines moving and guests satisfied.

You’ll work evenings, weekends, holidays, and event days, abiding by safety rules and appearance standards while handling cash and POS transactions with care.