Live Event Support Associate

Cedar Crossing Casino & Entertainment Center

Cedar Rapids (IA)

On-site

USD 17,000 - 24,000

Full time

14 days+

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Job summary

Cedar Crossing Casino & Entertainment Center in Cedar Rapids, IA is seeking an Entertainment Crew member to support concerts, comedy shows, exhibits, and events. The role combines front-of-house guest service with behind-the-scenes event support across the property.

We value dependable, energetic, team‑oriented individuals who thrive in a fast-paced environment where each event is unique, with responsibilities ranging from guest assistance and seating to setup, load-in/load-out, safety, and

Qualifications

High School diploma or general education degree (GED) preferred.
Previous experience in customer service, hospitality, entertainment, theater, sports venues, or event operations preferred.
Other combinations of education and experience may be considered.
Strong attention to detail and ability to multitask in a fast‑paced environment.
Excellent interpersonal and communication skills.

Responsibilities

Guest Experience: Welcome guests and provide exceptional customer service during entertainment events; Scan tickets, assist with seating, direct guests to their locations, and answer event-related questions; Assist guests with accessibility needs and help ensure a safe and enjoyable experience; Respond professionally to guest concerns and requests during events.