Slot Floor Attendant: Customer Service & Slot Maintenance

Cedar Crossing Casino & Entertainment Center; Cedar Rapids (IA); On-site; USD 14,000 - 19,000; Full time

Job summary

The Cedar Crossing Casino & Entertainment Center in Cedar Rapids, IA, is seeking a Full Time Clerical employee to deliver key guest service on the casino floor. Responsibilities include paying hand-pay jackpots, currency exchange, and assisting with players’ club signups while upholding Internal Controls and Responsible Gaming policies.

The ideal candidate will have a High School Diploma or GED, experience with cash handling and Microsoft Office, and a willingness to learn new tasks in a

Qualifications

• High School Diploma or GED required.
• Experience in cash handling preferred.
• Experience in Microsoft Office applications and menu-driven programs preferred.
• Must have a willingness to learn new tasks.

Responsibilities

• Provides next-level guest service to internal and external guests.
• Pays hand-pay jackpots and exchanges currency.
• Executes player’s club signups and reprints cards when requested.
• Performs minor repairs on slot machines and monitors device operation.
• Follows Internal Controls Policies, Responsible Gaming Plan and regulatory requirements.
• Maintains cleanliness and presentation of slot banks and surrounding areas.

Skills

Cash handling

Microsoft Office

Communication skills

Willingness to learn

Education

High School Diploma or GED

Job description

The Cedar Crossing Casino & Entertainment Center in Cedar Rapids, IA, is seeking a Full Time Clerical employee to deliver key guest service on the casino floor. Responsibilities include paying hand-pay jackpots, currency exchange, and assisting with players’ club signups while upholding Internal Controls and Responsible Gaming policies.

The ideal candidate will have a High School Diploma or GED, experience with cash handling and Microsoft Office, and a willingness to learn new tasks in a