Casino Cash Reconciliation & Guest Services Specialist

Cedar Crossing Casino & Entertainment Center; Cedar Rapids (IA); On-site; USD 29,000 - 39,000; Full time

Job summary

Cedar Crossing Casino & Entertainment Center in Cedar Rapids, IA is seeking a Full-Time Player Services Clerk for the Main Bank. The role focuses on safeguarding assets, handling and reconciling cash, and supporting gaming operations in a fast-paced environment.

Responsibilities include guest service, balancing funds, processing transactions, and maintaining records. Night/weekend availability and knowledge of gaming regulations are desirable.

Qualifications

• High School Diploma or GED required.
• Prior cash-handling and guest service experience required.

Responsibilities

• Deliver exceptional guest service to internal and external guests while demonstrating Cedar Crossing values and culture.
• Follow Company Service Standards in all interactions.
• Maintain confidentiality of privileged information in accordance with company policy and applicable laws and regulations.
• Comply with all company policies, procedures, and Internal Controls, Bank Secrecy Act (BSA), Title 31 requirements, gaming regulations, and GAAP where applicable.

Skills

Cash handling

Reconciliation

Attention to detail

Teamwork

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Department software

Job description

Cedar Crossing Casino & Entertainment Center in Cedar Rapids, IA is seeking a Full-Time Player Services Clerk for the Main Bank. The role focuses on safeguarding assets, handling and reconciling cash, and supporting gaming operations in a fast-paced environment.

Responsibilities include guest service, balancing funds, processing transactions, and maintaining records. Night/weekend availability and knowledge of gaming regulations are desirable.