Live Casino Events & Promotions Coordinator

Agua Caliente Casinos; Rancho Mirage (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

Agua Caliente Casinos Rancho Mirage seeks an Events Coordinator to support the Special Events Management team in creating, developing and executing promotions and events across the property and at external exhibitions.

You will maintain the events calendar, coordinate with Casino Marketing, MC events when needed, and provide cross‑departmental support to ensure guest satisfaction and on‑time delivery of materials.

Qualifications

• High school diploma or G.E.D.
• Minimum 1 year Event Management and/or Promotional experience and/or training; or combination of education and experience.
• Must have excellent organizational and communication skills and have the ability to work with all departments.
• Must have exceptional customer relations skills and innovative thinking for the development of promotions and events.
• Must be able to communicate in English (Spanish a plus).
• Must be completely proficient in Microsoft applications including Excel, Word and Outlook.

Responsibilities

• Assist in creating and maintaining the special events calendar to ensure continued revenue objectives are met and promotions/events are prepared for in a timely manner.
• Work with Casino Marketing team to create new special events and follow up with the execution of events.
• Must be comfortable in large group settings and able to MC promotions/events.
• Provide support in the areas of reception, filing, reporting and tracking for all aspects of special events.
• Assist in preparing, obtaining approval signatures, and submissions to ACGC.
• Assist in the preparation of all paperwork distributed to other departments to inform them of any upcoming events and promotions as well as what's needed from their department.
• Coordinate all paperwork needed for all promotional events including but not limited to winners logs and winners release forms.
• Assist with monitoring and executing promotions and events for compliance with the approved submission. Responsible for providing feedback on the execution of promotions and events including guest satisfaction.
• Arrange and order all necessary promotional materials including but not limited to decorations and gifts for the events and promotions.
• Work closely with support departments that are involved with the execution of the events. (EVS, Engineering, IT, Food & Beverage, Slot Department, Table Games Department, etc.)
• Provide support for overall Agua Caliente Casinos management team.
• Maintain timely procedures for the tracking and execution of all pertinent invoices and bills with regard to special events and off property events.
• Provide excellent guest service and willing to work nights, weekends and Holidays as required.
• Comply with all applicable Tribal regulations, internal controls and policies and procedures. Document and report all exceptions/variations/deviations immediately upon awareness.

Skills

Organizational skills

Communication skills

Customer relations

Innovative thinking

English proficiency

Education

HS diploma/GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Agua Caliente Casinos Rancho Mirage seeks an Events Coordinator to support the Special Events Management team in creating, developing and executing promotions and events across the property and at external exhibitions.

You will maintain the events calendar, coordinate with Casino Marketing, MC events when needed, and provide cross‑departmental support to ensure guest satisfaction and on‑time delivery of materials.