Special Events Coordinator (Full Time)

AGUA CALIENTE CASINO RANCHO MIRAGE; Rancho Mirage (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

AGUA CALIENTE CASINO RANCHO MIRAGE seeks a dedicated Special Events Support professional to assist in creating and executing promotions and events at the Rancho Mirage property. You will MC events in large group settings, help maintain the events calendar, and coordinate paperwork with multiple departments to drive revenue objectives.

You will collaborate with Casino Marketing, ensure compliance with approvals, and provide exceptional guest service while working nights, weekends, and holidays as

Qualifications

• High school diploma or GED.
• Minimum 1 year Event Management and/or Promotional experience.
• Proficient in Microsoft Excel, Word and Outlook.
• Excellent organizational and communication skills.
• Ability to work nights, weekends and holidays.

Responsibilities

• Assist in creating and maintaining promotions and events calendar for revenue objectives.
• MC promotions/events in large group settings.
• Coordinate all paperwork for events including winners logs and releases.
• Monitor and ensure promotions/events comply with approvals and submissions.
• Provide guest service and support to management and departments.
• Work with EVS, Engineering, IT, F&B and other departments to execute events.

Skills

Organizational skills

Communication skills

Customer relations

Microsoft Excel

Microsoft Word

Microsoft Outlook

Spanish language

Tools

Microsoft Office

Job description

Job Description SummaryAssist the Special Events Management in the creation, development, implementation and execution of all promotions, special events, etc. for the property and outside exhibitions. Provides additional support as needed to the Marketing management team.Essential Duties and Responsibilities(other duties may be assigned)Assist the Special Events Management team in creating and maintaining special events calendar to ensure continued revenue objectives are met and promotions/events are prepared for in a timely manner.Work with Casino Marketing team to create new special events and follow up with the execution of events.Must be comfortable in large group settings and able to MC promotions/events.Provide support in the areas of reception, filing, reporting and tracking for all aspects of special events.Assist in preparing, obtaining approval signatures, and submissions to ACGC.Assist in the preparation of all paperwork distributed to other departments to inform them of any upcoming events and promotions as well as what's needed from their department.Coordinate all paperwork needed for all promotional events including but not limited to winners logs and winners release forms.Assist with monitoring and executing promotions and events for compliance with the approved submission. Responsible for providing feedback on the execution of promotions and events including guest satisfaction.Arrange and order all necessary promotional materials including but not limited to decorations and gifts for the events and promotions.Work closely with support departments that are involved with the execution of the events. (EVS, Engineering, IT, Food & Beverage, Slot Department, Table Games Department, etc.)Provide support for overall Agua Caliente Casinos management team.Maintain timely procedures for the tracking and execution of all pertinent invoices and bills with regard to special events and off property events.Provide excellent guest service and willing to work nights, weekends and Holidays as required.Comply with all applicable Tribal regulations, internal controls and policies and procedures. Document and report all exceptions/variations/deviations immediately upon awareness.Supervisory Responsibilities: NoneGAMING EXPERIENCE PREFERREDRequired Education and/or ExperienceHigh school diploma or G.E.D.Minimum 1 year Event Management and/or Promotional experience and/or training; or combination of education and experience.Must have excellent organizational and communication skills and have the ability to work with all departments.Must have exceptional customer relations skills and innovative thinking for the development of promotions and events.Must be able to communicate in English (Spanish a plus.)Must be completely proficient in Microsoft applications including Excel, Word and Outlook.Must have excellent grammatical skills.Working Conditions/Physical DemandsTo perform this job successfully, the individual must be able to stand, move and work throughout theoffice area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/workstation for the duration of the shift. Also may be subjected to a smoke filled environment.Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.