Special Events Coordinator (Full Time) (37386)

Agua Caliente Casinos; Agua Caliente (CA); In loco; USD 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

Agua Caliente Casinos in California is seeking an organized Special Events Assistant to support the management team in developing and executing promotions and events for the property and external exhibitions.

You will coordinate calendars, collaborate with Casino Marketing, MC events, handle paperwork, and ensure guest satisfaction while supporting multiple departments and managing logistics for both on-property and off-property events.

Competenze

• High school diploma or G.E.D.
• Minimum 1 year event management and/or promotional experience or training
• Excellent organizational and communication skills; ability to work with all departments
• Superior customer relations skills and innovative thinking for promotions/events

Mansioni

• Assist the Special Events Management team in creating and maintaining the events calendar to meet revenue objectives and timely promotions
• Work with Casino Marketing to create and execute new events
• MC promotions/events and manage large group settings
• Provide reception, filing, reporting and tracking support for all events
• Prepare paperwork and approvals for ACGC
• Coordinate all event paperwork, including winners logs and release forms
• Monitor promotions for compliance and provide feedback on execution and guest satisfaction
• Arrange promotional materials including decorations and gifts
• Coordinate with EVS, Engineering, IT, F&B, Slot, Table Games, and other departments

Conoscenze

Event management

Promotions

Public speaking

Communication

Customer relations

MC events

Cross-department collaboration

Formazione

High school diploma or G.E.D.

Descrizione del lavoro

Job Description Summary

Assist the Special Events Managementin the creation, development, implementation and execution of all promotions, special events, etc. for the property and outside exhibitions. Provides additional support as needed to the Marketing management team.

Essential Duties and Responsibilities (other duties may be assigned)

• Assist the Special Events Management team in creating and maintaining special events calendar to ensure continued revenue objectives are met and promotions/events are prepared for in a timely manner.
• Work with Casino Marketing team to create new special events and follow up with the execution of events.
• Must be comfortable in large group settings and able to MC promotions/events.
• Provide support in the areas of reception, filing, reporting and tracking for all aspects of special events.
• Assist in preparing, obtaining approval signatures, and submissions to ACGC.
• Assist in the preparation of all paperwork distributed to other departments to inform them of any upcoming events and promotions as well as what's needed from their department.
• Coordinate all paperwork needed for all promotional events including but not limited to winners logs and winners release forms.
• Assist with monitoring and executing promotions and events for compliance with the approved submission. Responsible for providing feedback on the execution of promotions and events including guest satisfaction.
• Arrange and order all necessary promotional materials including but not limited to decorations and gifts for the events and promotions.
• Work closely with support departments that are involved with the execution of the events. (EVS, Engineering, IT, Food & Beverage, Slot Department, Table Games Department, etc.)
• Provide support for overall Agua Caliente Casinos management team.
• Maintain timely procedures for the tracking and execution of all pertinent invoices and bills with regard to special events and off property events.
• Provide excellent guest service and willing to work nights, weekends and Holidays as required.
• Comply with all applicable Tribal regulations, internal controls and policies and procedures. Document and report all exceptions/variations/deviations immediately upon awareness.
• Supervisory Responsibilities: None
• GAMING EXPERIENCE PREFERRED

Qualifications

Required Education and/or Experience

• High school diploma or G.E.D.
• Minimum 1 year Event Management and/or Promotional experience and/or training; or combination of education and experience.
• Must have excellent organizational and communication skills and have the ability to work with all departments.
• Must have exceptional customer relations skills and innovative thinking for the development of promotions and events.
• Must have exceptional customer relations skills and innovative thinking for the development of promotions and events.
• Must have exceptional customer relations skills and innovative thinking for the development of promotions and events.
• Must have exceptional customer relations skills and innovative thinking for the development of promotions and events.
• Must have exceptional customer relations skills and innovative thinking for the development of promotions and events.
• Must have exceptional customer relations skills and innovative thinking for the development of promotions and events.
• Must have exceptional customer relations skills and innovative thinking for the development of promotions and events.
• Must have excellent grammatical skills.Working Conditions/Physical DemandsTo perform this job successfully, the individual must be able to stand, move and work throughout theoffice area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/workstation for the duration of the shift. Also may be subjected to a smoke filled environment.Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will...