Live AV Systems Lead

OWA; Foley, Northern (AL, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

OWA is seeking an Audio-Visual Administrator to manage the complex AV network behind our world-class theme park. You will coordinate enterprise-level networking with live entertainment technology to keep guest experiences flawless and memorable.

In this role you will lead planning for AV system expansions, troubleshoot both digital and analog setups, maintain equipment inventories, and collaborate with production teams to deliver high-impact events across property.

Qualifications

• High school diploma or GED required or enrolled to complete GED within six months.
• Must be 21 years or older.
• Five years of AV technical experience in a professional setting or with a recognized concert production company.
• Understanding of audio signal paths and ability to troubleshoot digital and analog AV systems.
• Strong understanding of DMX control systems (analog and digital).
• Basic computer networking skills (wired or wireless).
• Knowledge of video formats (SD/HD).
• Proficiency in MS Office (PowerPoint, Word, Excel).
• Ability to identify AV cables and connections.
• Valid state-issued driver’s license.
• Willing to work odd hours including nights, weekends, holidays.

Responsibilities

• Oversee planning and implementation of expansions to the OWA audio and video systems.
• Identify opportunities for upgrading the AV infrastructure.
• Develop and maintain usage policies for AV equipment.
• Provide guest and team member service while addressing AV issues and concerns.
• Perform preventative maintenance and arrange outside repairs.
• Monitor, maintain, and adjust sound, video, and lighting systems.
• Provide first-line support for minor faults.
• Maintain inventory of AV equipment and status.
• Assist in setup, design, and operation of live AV systems as needed.
• Coordinate with third-party production companies for live events.
• Collaborate with departments to set up AV equipment per requirements.
• Plan high impact events with Special Events, Group Sales, Theater Management.
• Maintain confidentiality in duties.
• Provide reports, logs, and forms to Management.
• Create, update, respond to support tickets timely.
• Ensure workplace safety through policies and training.
• Meet deadlines for AV setups and repairs within time/cost constraints.
• Protect company assets.
• Perform duties with minimal supervision and good judgement.
• Other duties as assigned.

Skills

Audio-visual systems

Troubleshooting

DMX control

Networking basics

MS Office

Guest service

Education

High school diploma or GED

Tools

QLab

ProPresenter

Resolume Arena

HOG4

ETC Mosaic

Yamaha CL5/DM7

Q-SYS

QSC

Shure Wireless Workbench

Job description

OWA is seeking an Audio-Visual Administrator to manage the complex AV network behind our world-class theme park. You will coordinate enterprise-level networking with live entertainment technology to keep guest experiences flawless and memorable.

In this role you will lead planning for AV system expansions, troubleshoot both digital and analog setups, maintain equipment inventories, and collaborate with production teams to deliver high-impact events across property.