Audio Visual Admin

Owa-Parks-; Foley (AL); On-site; USD 55,000 - 85,000; Full time

Job summary

OWA is seeking an Audio-Visual Administrator to manage enterprise-scale AV networking and live entertainment technology, ensuring flawless guest experiences.

You will plan expansions, upgrade infrastructure, and develop AV policies while providing exceptional service to guests and staff across events and productions.

Qualifications

• High school diploma or GED required or to be completed within six months.
• Must be 21 years or older.
• 5 years AV technical work experience with a recognized company or 5 years in professional concert production.
• Strong understanding of audio signal paths and ability to troubleshoot digital/analog AV systems.
• Knowledge of DMX control systems, analog and digital (Art-Net, sACN).
• Basic networking skills and ability to work with MS Office (PowerPoint, Word, Excel).
• Ability to identify audio, video, lighting and cables; valid state driver’s license; willingness to work odd hours.

Responsibilities

• Oversee planning and implementation of expansions to the OWA AV systems.
• Identify opportunities to upgrade AV infrastructure.
• Develop and maintain usage policies for AV equipment.
• Provide guest and team member service while addressing AV issues.
• Perform preventative maintenance and arrange outside repairs as needed.
• Monitor and adjust sound, video, and lighting systems.
• Provide first-line AV support and troubleshoot issues on-site.
• Maintain inventory of AV equipment and status.
• Assist in setup, design and operation of live AV systems.
• Coordinate with third-party production companies for events.
• Collaborate with departments and vendors to develop system requirements.

Skills

DMX control systems

Audio-visual troubleshooting

Networking basics

MS Office

Cables identification

Video formats (SD/HD)

Education

High school diploma or GED

Tools

QLab

ProPresenter

Resolume Arena

HOG4 lighting control

ETC Mosaic Lighting Control

Yamaha CL5/DM7

Q-SYS

Shure Wireless Workbench

Job description

Ready to run the complex AV network behind a world-class theme park? Step into the spotlight as our new Audio-Visual Administrator, where you will sync enterprise-level networking with live entertainment technology to keep our guest experiences completely flawless.

DUTIES AND RESPONSIBILITIES

• Oversee the planning and implementation of expansions to the OWA audio and video systems
• Identify opportunities for upgrading and updating the audio video infrastructure
• Develop and maintain usage policies for audio video equipment for guests and team members
• Provide outstanding guest and team member service while performing the assigned duties, including interpreting and conveying information, answering questions and assisting guests, vendors, and associates with AV issues and concerns while at OWA
• Perform preventative maintenance and repairs; arrange for the outside repair of all AV equipment as needed
• Monitor, maintain, and adjust the operation of the OWA sound, video, and lighting systems as needed
• Provide first-line support, including on-the-spot diagnosis and rectification of minor faults and problems as they occur
• Maintain a detailed inventory of all AV equipment and its current availability or status
• Assist in the setup, design, and operation of live audio, video, and lighting systems, as necessary or required
• Partner with third-party production companies to coordinate live events
• Collaborate with the appropriate departments, vendors, and clients to develop system requirements and set up AV equipment as needed
• Work closely Special Events, Group Sales, OWA Theater Management etc. to plan high impact events across property
• Maintain a high degree of confidentiality in performing all aspects of assigned responsibilities
• Provide a variety of accurate and timely reports, logs, and forms, as required by Management
• Create, update, and respond to support tickets in a timely manner
• Ensure workplace remains safe through the training, mentoring, and use of established policies, procedures, and guidelines
• Effectively and efficiently work under established time and cost constraints to meet requested deadlines for all AV set-ups, connections, or repairs as well as other work-related projects
• Assist in protecting and safeguarding all company assets
• Perform duties with minimum supervision and make good judgement calls for system issues
• Other duties and responsibilities as assigned

Qualifications

• Must have a high school diploma or GED or enrolled and successfully complete a GED program within six (6) months from start date as a condition of continued employment
• Must be twenty-one (21) years of age or older
• Five (5) years of audio-visual technical work experience in a professional/structured, paid position with a recognized company or five (5) years of technical experience with a professional recognized concert production company
• Complete understanding of any given audio signal path and the ability to troubleshoot both digital and analog audio-visual systems
• Strong understanding of DMX control systems, analog, and digital (i.e.) Art-NET, sACN, etc.
• Basic computer networking skills (e.g.) wired or wireless connectivity
• Knowledge of video formats (e.g.) standard definition, high definition
• Ability to use MS Office products: PowerPoint, Word, Excel
• Ability to identify audio, video, lighting, and communication cables
• Must have and maintain a valid state-issued driver’s license
• Must be willing to work odd and irregular hours including nights, weekends, and holidays

Preferred Experience/Skillset

• One (1) year of work experience with project budgets including development, management, and forecasting of expenses
• Knowledge of distributed audio and video systems over IP
• Experience with
• Production software such as QLab, ProPresenter, and/or Resolume Arena
• HOG4 lighting control platform
• ETC Mosaic Lighting Control
• Yamaha CL5/DM7 audio console
• Q-SYS and QSC products
• Shure Wireless Workbench

To maintain document integrity and ensure optimal system processing, please submit your resume and supporting files in PDF format.

Qualifications

Behaviors

Required

Enthusiastic

: Shows intense and eager enjoyment and interest

Education

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.