Litigation Support Manager: Lead eDiscovery & Tech

FBT Gibbons LLP; Philadelphia (Philadelphia County); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health care coverage

Life insurance

Short- and long-term disability

Paid parental leave

Employee wellbeing and EAP programs

Paid time off

401(k) retirement plan with employer

Job summary

FBT Gibbons LLP is seeking a Lit igation Support Manager to lead the firm's Litigation Support Team and deliver defensible eDiscovery services across matters. The role combines technical expertise, strategy, and people leadership to support attorneys, clients, and complex litigation matters.

The ideal candidate is a collaborative and forward-thinking litigation support professional who enjoys solving problems, improving processes, and helping case teams make the most effective use of technology.

Qualifications

• Bachelor’s degree required.
• Minimum of 5 years of progressive eDiscovery/Litigation Support experience, including management experience.
• Knowledge of the Electronic Discovery Reference Model, litigation lifecycle, and defensible eDiscovery processes.
• Proficiency with litigation support and related technology platforms such as TrialDirector, CaseMap/TimeMap, Viewpoint, Relativity, Adobe Creative Cloud, and Microsoft Office Suite.
• Strong technical, analytical, communication, presentation, negotiation, and collaboration skills.
• Ability to travel within the firm’s footprint and work extended hours, including nights and weekends, as needed.

Responsibilities

• Lead and manage the firm’s Litigation Support Team, including project assignments, staffing coordination, performance management, coaching, and professional development.
• Develop, maintain, and promote litigation support standards, protocols, workflows, and best practices to support efficient, secure, and defensible service delivery.
• Provide eDiscovery consultation and technical guidance to attorneys, paralegals, and business professionals throughout the litigation lifecycle.
• Partner with case teams to assess project needs, translate technical processes into clear guidance, and ensure high-quality litigation support services.
• Oversee eDiscovery workflows, including data management, searching, reporting, document production, trial support, and use of technology-assisted review tools.
• Monitor litigation support industry trends, technologies, pricing models, and vendor relationships to support effective service delivery and competitive solutions.
• Identify workflow deficiencies and implement process improvements that enhance service quality, efficiency, and client support.
• Support budgeting and technology planning for litigation support tools and firm technology needs in partnership with the CIO.
• Develop and deliver educational programs, demonstrations, and training for attorneys, paralegals, and business professionals on litigation support technologies and services.
• Maintain awareness of emerging technologies, including AI tools, and serve as a firm resource on their appropriate use in litigation.
• Perform billable litigation support work as needed, with an expectation of approximately 500–650 billable hours annually.

Skills

eDiscovery

Leadership

Project management

Communication

Analytical skills

Education

Bachelor’s degree

Tools

TrialDirector

CaseMap/TimeMap

Viewpoint

Relativity

Adobe Creative Cloud

Microsoft Office

Job description

FBT Gibbons LLP is seeking a Lit igation Support Manager to lead the firm's Litigation Support Team and deliver defensible eDiscovery services across matters. The role combines technical expertise, strategy, and people leadership to support attorneys, clients, and complex litigation matters.

The ideal candidate is a collaborative and forward-thinking litigation support professional who enjoys solving problems, improving processes, and helping case teams make the most effective use of technology.