Litigation Support Leader & eDiscovery Strategist

FBT Gibbons LLP; Pittsburgh (Allegheny County); On-site; USD 95,000 - 130,000; Full time

Job summary

FBT Gibbons LLP, a national law firm serving middle-market companies, seeks a Litigation Support Manager to lead a talented team and deliver defensible eDiscovery services across the firm. The role combines technical expertise with strategic thinking and people leadership to support attorneys and clients on complex matters.

The ideal candidate has strong eDiscovery experience, sound judgment, excellent client service, and a track record of improving processes and training staff.

Qualifications

• Bachelor's degree required.
• Minimum of 5 years of progressive eDiscovery and litigation support experience, including management.
• Knowledge of the Electronic Discovery Reference Model, litigation lifecycle, and defensible eDiscovery processes.
• Proficiency with litigation support and related technology platforms such as TrialDirector, CaseMap/TimeMap, Viewpoint, Relativity, Adobe Creative Cloud, and Microsoft Office Suite.

Responsibilities

• Lead and manage the firm’s Litigation Support Team, including project assignments, staffing coordination, performance management, coaching, and professional development.
• Develop, maintain, and promote litigation support standards, protocols, workflows, and best practices to support efficient, secure, and defensible service delivery.
• Provide eDiscovery consultation and technical guidance to attorneys, paralegals, and business professionals throughout the litigation lifecycle.
• Partner with case teams to assess project needs, translate technical processes into clear guidance, and ensure high-quality litigation support services.
• Oversee eDiscovery workflows, including data management, searching, reporting, document production, trial support, and use of technology-assisted review tools.
• Monitor litigation support industry trends, technologies, pricing models, and vendor relationships to support effective service delivery and competitive solutions.
• Identify workflow deficiencies and implement process improvements that enhance service quality, efficiency, and client support.
• Support budgeting and technology planning for litigation support tools and firm technology needs in partnership with the Chief Information Officer.
• Develop and deliver educational programs, demonstrations, and training for attorneys, paralegals, and business professionals on litigation support technologies and services.
• Maintain awareness of emerging technologies, including artificial intelligence tools, and serve as a firm resource on their appropriate use in litigation.
• Perform billable litigation support work as needed, with an expectation of approximately 500–650 billable hours annually.

Skills

Project management

Leadership

Communication

Analytical thinking

Collaboration

Education

Bachelor's degree

Tools

TrialDirector

CaseMap/TimeMap

Viewpoint

Relativity

Adobe Creative Cloud

Microsoft Office Suite

Job description

FBT Gibbons LLP, a national law firm serving middle-market companies, seeks a Litigation Support Manager to lead a talented team and deliver defensible eDiscovery services across the firm. The role combines technical expertise with strategic thinking and people leadership to support attorneys and clients on complex matters.

The ideal candidate has strong eDiscovery experience, sound judgment, excellent client service, and a track record of improving processes and training staff.