LIS & Lab Systems Analyst — Shape Lab Innovation

Heywood-Hospital; Gardner (MA); On-site; USD 74,000 - 101,000; Full time

Job summary

Heywood-Hospital is seeking a Laboratory Application Analyst to review, analyze, and support LIS end users. The role focuses on configuring and maintaining laboratory systems to align with organizational and lab strategies, including upgrades and implementations.

You will collaborate with internal customers to define system requirements, map processes, and design technical solutions while educating users on available functionality and ensuring regulatory alignment.

Qualifications

• Bachelor of Science degree in medical technology, computer science or related field.
• Minimum two years of experience working with Laboratory Information Systems.
• Experience with LIS software and related regulatory considerations.

Responsibilities

• Provide daily support and education for the Laboratory Information System (LIS) and LIS users, including lab workflow and reporting.
• Configure and maintain the LIS and other lab systems to align with lab strategies.
• Support LIS system upgrades and implementations, including test plan creation and coordination.
• Monitor LIS and lab interface performance and recommend improvements.
• Coordinate with external vendors during system implementations and upgrades.
• Communicate with internal and external customers to promote a transparent work environment for IT initiatives.
• Maintain LIS documentation and policies/procedures.
• Provide quality customer service and represent the organization’s mission and values.
• Stay current with regulatory requirements impacting LIS (e.g., JCAHO, FDA, state regs).
• Participate in post-implementation change evaluation and support workflow changes.

Skills

Analytical thinking

Problem solving

Meditech experience

Education

Bachelor of Science in medical technology / related field

Tools

Meditech

Job description

Heywood-Hospital is seeking a Laboratory Application Analyst to review, analyze, and support LIS end users. The role focuses on configuring and maintaining laboratory systems to align with organizational and lab strategies, including upgrades and implementations.

You will collaborate with internal customers to define system requirements, map processes, and design technical solutions while educating users on available functionality and ensuring regulatory alignment.