Laboratory Information System (LIS) IT Solution Analyst

Intone Networks Inc; San Diego (CA); On-site; USD 130,000 - 170,000; Full time

Job summary

Intone Networks Inc is seeking an experienced LIS Solution Analyst in San Diego to oversee the LIS platform from design through deployment and ongoing evolution. The role partners with clinical operations, billing, quality, and SME teams to define solutions aligning with business outcomes in a CLIA-regulated environment.

The ideal candidate has 8+ years in LIS, experience with SCC Soft and EMR systems, and familiarity with Salesforce.

Qualifications

• Minimum 8 years of LIS experience in a CLIA-regulated laboratory environment.
• Experience with LIS platforms and integrating clinical systems.
• Strong problem-solving and stakeholder collaboration skills.
• Excellent communication and interpersonal abilities for cross-functional work.
• Knowledge of project management approaches (Waterfall, Agile, etc.).

Responsibilities

• Translate business needs into functional and technical designs across technical and non-technical audiences.
• Provide business process guidance and ongoing operational support for CLIA-regulated labs.
• Act as SME for Laboratory applications and integration principles.
• Design scalable technology solutions using native features first.
• Present solution options addressing people/process/technology/data drivers.
• Identify outdated processes and improve user experiences across the lab ecosystem.
• Collaborate across functions to deliver end-to-end LIS solutions.
• Keep up to date with emerging technologies in the Lab domain.

Education

Bachelor’s Degree in Information Technology or a science field

Tools

SCC Soft LIS

Salesforce

EMR platforms

Job description

The LIS Solution Analyst will play a pivotal role in establishing IT as a strategic business partner that understands core business strategy and can improve processes and operations by leveraging technology. This role will be responsible for oversight of the Laboratory Information System (LIS) platform, including spanning, scoping, design, and build through deployment and ongoing evolution.

The ideal candidate should have a comprehensive understanding of the Clinical Laboratory Improvement Amendments (CLIA) laboratory landscape and how it translates into LIS technology. They will partner with customer experience, lab operations, billing, quality, and other Subject Matter Experts (SME's) to define solutions that align with desired business outcomes. They will be responsible for developing detailed solution delivery plans that outline the path to success in alignment with enterprise release timelines. They will oversee LIS improvements and the evolution of technology, ensuring successful production deployment in accordance with Hologic’s enterprise change management process.

Responsibilities

• Translate business needs into functional and technical designs, requirements, unit tests, etc., using various tools (i.e., flow diagrams, testing automation, etc.) across technical and non-technical audiences
• Provide business process guidance, technology solutions, and ongoing operational support in our CLIA-regulated clinical diagnostics laboratory
• Be a functional and technical subject matter expert (SME) across Laboratory applications
• Design technology solutions, leveraging native application features first, that are sustainable and scalable for future growth
• Present business partners a range of solution options, identifying whether people, processes, technology, or data are the primary drivers for achieving successful outcomes
• Identify and challenge outdated processes, policies, and rules that detract from internal and external user experiences
• Work across business functions to provide comprehensive end-to-end solutions
• Keep up to date with emerging technologies within and beyond the Lab ecosystem

Skills & Experience

• Requires a minimum of 8 years of experience in Laboratory Information System (LIS)
• Experience with LIS, SCC Soft strongly preferred
• Experience working in a regulated laboratory environment
• Experience and understanding of the Salesforce platform preferred
• Experience in Electronic Medical Records platforms required
• Ability to work independently with minimal supervision
• Knowing when to escape issues to leadership
• Strong problem-solving skills
• Ability to participate in code reviews and adhere to development standards
• Ability to understand integration principles
• Strong consultative and interpersonal skills to build solid business partnerships
• Knowledge of various Project Management approaches (Waterfall, Agile, etc.)
• Ability to manage time and workload on multiple projects/initiatives; adaptable to shifting priorities
• Ability to work well in a team environment with strong communication, collaboration, and active listening skills
• Strong organizational skills and process-oriented mindset

Education

• Requires a Bachelor’s Degree in Information Technology or a science field