Liquor Licensing Specialist - Part Time

The State of New Hampshire; Concord (NH); On-site; USD 26,000 - 36,000; Part time

Job summary

The State of New Hampshire is seeking a part-time Liquor Licensure Specialist to support the Enforcement & Licensing Division in Concord. The role involves assisting applicants with liquor license processes, interpreting Title XIII laws, and advising on compliance and fees.

Minimum qualifications include an associate's degree with 2 years of experience or a 4-year combination of education and experience. A valid driver’s license is required. Preferred: experience in the beverage industry.

Qualifications

• Education/Experience: Associate's degree and 2 years of experience OR equivalent combination of 4 years of education and experience after completion of high school.
• License/Certification: Valid driver’s license and access to transportation
• Preferred: Experience in the beverage industry

Responsibilities

• Implements and follows all NH Liquor Commission rules and policies while assisting applicants with new or revisions to liquor licenses.
• Examines and interprets Title XIII laws, rules, procedures, and compliance standards for all new, renewal, and modification license applications and supporting documents made to the Liquor Commission to sell alcohol and tobacco.
• Serves as the primary contact and an official representative of the agency for license inquiries. Provides exceptional customer service, including articulating and expressing solutions, explaining process and procedure, and determining proper licensing with regards to Title XIII laws and administrative rules to agency employees, licensees, and citizens of the state to enhance customer relations, as well as the NH Liquor Commission and the State of New Hampshire’s reputation.
• Creates and maintains the electronic licensee files and licensee requests, including reports, by gathering relevant information and documents related to Liquor License requests for new, modified, or temporary licenses for commission approval. Formulates licensee fees and receives check and cash payments in satisfaction of statutory fee requirements, including posting fees into accounting systems.
• Prepares agenda items for retail, direct shippers, wholesalers, and manufacturers for Commission for approval or denial of applications, permits, and petitions by the Chief of Enforcement (or designee) at weekly Liquor Commission meetings. Processes Commission decisions of each item.
• Organizes data to compile lists of delinquent accounts, active, and inactive accounts/licensees to be disseminated to industry members in compliance with RSA 179:13.
• Conducts special conferences with principals, their employees, representatives, attorneys and others concerning Title XIII laws, administrative rules, and Liquor Commission policies.
• Participates in the Field Training Officer (FTO) program as an expert in all aspects of licensing.
• Recognizes that everyone we come into contact with is a customer and treats all with courtesy, respect, and the utmost professionalism.
• In addition, applicants are subject to a criminal background check and reference check.

Education

Associate's degree + 2 years experience OR 4 years education/experience

Job description

The State of New Hampshire is seeking a part-time Liquor Licensure Specialist to support the Enforcement & Licensing Division in Concord. The role involves assisting applicants with liquor license processes, interpreting Title XIII laws, and advising on compliance and fees.

Minimum qualifications include an associate's degree with 2 years of experience or a 4-year combination of education and experience. A valid driver’s license is required. Preferred: experience in the beverage industry.