Part-Time NH Alcohol Retail Associate

New Hampshire Liquor Commission; Concord (NH); On-site; USD 13,776 - 33,062; Part time

Job summary

New Hampshire Liquor Commission is seeking a part-time Retail Salesperson I in Concord, NH. The role involves greeting customers, processing sales, and merchandising alcohol products per Commission rules. It requires standing and light lifting, with an hourly rate of $15.93 and overtime at $23.89 on Sundays.

The position emphasizes excellent customer service, accurate payments, and knowledge of store policies, product availability, and security procedures. Training seminars are required annually.

Qualifications

• Minimum education: 8th grade (high school) or equivalent.
• No license or certification required.
• Must be able to continuously lift material up to 25 pounds and perform frequent lifting tasks.

Responsibilities

• Provide exceptional customer service and strive for excellence when welcoming and assisting customers, building relations, and protecting the NH Liquor Commission’s reputation.
• Assist customers by answering questions, helping locate alcohol products, providing product advice, recommending products, and selling alcohol products, lottery sweepstakes, and lottery tickets.
• Accept payments and make change while operating a cash register, scanner, credit card/debit card terminal, and lottery ticket dispensing machine, and properly wrap or bag merchandise following Cash Control and Security policies.
• Learn about store policies regulating sale of alcohol, including prohibited sales policies. Attend yearly Liquor Outlet Training Seminar (LOTS) to maintain knowledge of current policies, procedures, processes, and laws.
• Unload delivery trucks, arrange and stock alcohol products, and create merchandising displays on the sales floor while maintaining a safe, clean, and orderly workplace.
• Apply training and protocols to guard against fraudulent or counterfeit payments, observe customer behavior, and verify purchaser age per current laws.
• Reconcile records of sales or other financial transactions. Assist in counting physical inventory.

Job description

New Hampshire Liquor Commission is seeking a part-time Retail Salesperson I in Concord, NH. The role involves greeting customers, processing sales, and merchandising alcohol products per Commission rules. It requires standing and light lifting, with an hourly rate of $15.93 and overtime at $23.89 on Sundays.

The position emphasizes excellent customer service, accurate payments, and knowledge of store policies, product availability, and security procedures. Training seminars are required annually.