LIHTC Property Manager — Resident Experience & Compliance

Habitat America; Ellicott City (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Habitat America in Ellicott City, MD is seeking an experienced Tax Credit Property Manager for LIHTC properties. The role oversees 70-90 TC multi-family units, ensures regulatory compliance, resident services, leasing, budgeting, and reporting.

The ideal candidate has 3+ years in property management, LIHTC knowledge, and proficiency with Yardi; strong communication, organizational skills, and the ability to work independently are essential.

Qualifications

• 3+ years of experience as a Property Manager or Community Manager.
• Tax Credit Specialist (TCS) or similar affordable housing certification strongly preferred.
• Strong customer service, communication, and interpersonal skills.
• Ability to work independently while following company policies and leadership direction.
• Experience with Yardi or similar property management software is a plus.
• Strong organizational skills with high attention to detail.
• Experience reviewing financial reports and managing property budgets.
• Knowledge of resident income certification and recertification processes in accordance with regulatory requirements.

Responsibilities

• Oversee the daily operations of a tax credit community while ensuring compliance with all applicable housing regulations.
• Provide exceptional customer service to residents, prospects, and community partners.
• Manage leasing, occupancy, and resident relations to maintain a stable and thriving community.
• Review and analyze monthly operating statements, including budget-to-actual variances and cash flow performance.
• Prepare and submit accurate monthly financial reports and property performance reports in a timely manner.
• Ensure compliance with LIHTC, including resident income certifications and re-certifications.
• Maintain accurate resident files and documentation in accordance with agency requirements.
• Supervise property staff and ensure operational standards are met.

Skills

Customer service

Communication

Interpersonal skills

Detail oriented

Organizational skills

Independent work

Education

Tax Credit Specialist (TCS) or similar certification

Tools

Yardi

Job description

Habitat America in Ellicott City, MD is seeking an experienced Tax Credit Property Manager for LIHTC properties. The role oversees 70-90 TC multi-family units, ensures regulatory compliance, resident services, leasing, budgeting, and reporting.

The ideal candidate has 3+ years in property management, LIHTC knowledge, and proficiency with Yardi; strong communication, organizational skills, and the ability to work independently are essential.