LifeSpa Scheduling & Guest Concierge

Life Time Inc.; Savage (MN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and  

401(k) retirement savings plan with 회사

Training and professional development

Paid sick leave

Job summary

Life Time Inc. in Savage, MN is seeking a Life Spa Coordinator to manage the phone system, greet callers, and route them to the right staff with a cheerful, professional attitude. You will also help the Department Head with filing and general office duties.

You will explain Life Spa products and services, suggest upgrades, and schedule appointments while following safety rules. A HS diploma and 1 year of customer service are required.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Appointment scheduling

Communication

Multitasking

Education

High School Diploma or GED

CPR and AED certification

Tools

Microsoft Office

Job description

Life Time Inc. in Savage, MN is seeking a Life Spa Coordinator to manage the phone system, greet callers, and route them to the right staff with a cheerful, professional attitude. You will also help the Department Head with filing and general office duties.

You will explain Life Spa products and services, suggest upgrades, and schedule appointments while following safety rules. A HS diploma and 1 year of customer service are required.