LifeSpa Guest Experience & Scheduling Coordinator

Life Time Inc.; Chesterfield (MO); On-site; USD 35,000 - 48,000; Full time

Job summary

Life Time in Missouri is seeking a Life Spa Coordinator to manage the telephone system, greet callers, and direct them to the appropriate personnel with a friendly, upbeat attitude. The role also supports the Department Head with filing and various office tasks.

You will schedule appointments, explain Life Spa products, assist guests in choosing services, and help with safety and basic office duties. Candidates should have a high school diploma, one year of customer service experience, CPR/AED

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Receptionist

Office software

Education

High School Diploma

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time in Missouri is seeking a Life Spa Coordinator to manage the telephone system, greet callers, and direct them to the appropriate personnel with a friendly, upbeat attitude. The role also supports the Department Head with filing and various office tasks.

You will schedule appointments, explain Life Spa products, assist guests in choosing services, and help with safety and basic office duties. Candidates should have a high school diploma, one year of customer service experience, CPR/AED