A prominent marketing tech company is seeking a Lifecycle Operations Technical Manager for a remote role. The ideal candidate will have 3-5 years of experience in email marketing or operations and a strong understanding of campaign workflows. Responsibilities include designing infrastructure improvements and collaborating with cross-functional teams to enhance data integrations. The role requires excellent attention to detail and problem-solving skills, as well as technical fluency in platforms like Iterable and Braze.
Qualifications
3 to 5 years of experience in email marketing or campaign management.
In-depth knowledge of email service providers and marketing automation platforms.
Excellent attention to detail and creativity in problem-solving.
Responsibilities
Contribute to the design and implementation of lifecycle infrastructure improvements.
Support modernization of data integrations between internal systems and marketing tools.
Build and maintain automated monitoring and alerting systems.
Skills
Email marketing experience
Lifecycle operations knowledge
Project management skills
Technical fluency in marketing platforms
Detail-oriented mindset
Strong communication skills
Tools
Iterable
Braze
Job description
Job Title: Lifecycle Operations Technical Manager
Duration: 6+ months.
Location: Remote
Duties:
Contribute to the design and implementation of lifecycle infrastructure improvements that increase pipeline reliability and performance
Support the modernization of data integrations between internal systems and third party marketing tools, with a focus on scalability and operational stability
Build and maintain automated monitoring and alerting to surface unhealthy or outdated syncs and workflows
Partner closely with cross-functional teams to ensure infrastructure improvements support real-world campaign execution needs
Have a strong understanding of campaigns set up and execution of workflows
Partner closely with Lifecycle Ops, Marketing, Data, and Engineering teams to align technical solutions with campaign execution needs
Translate complex technical concepts into clear recommendations for non-technical stakeholders
Demonstrate flexibility to shift priorities based on evolving business and team needs, directly supporting campaign execution and template development when required
Skills:
3 to 5 years of experience in email marketing, campaign management, or operations In-depth knowledge of technologies and processes involved with email service providers and/or marketing automation platforms
Experience in lifecycle operations, marketing operations, or marketing technology, with a technical emphasis
Experience contributing to infrastructure, systems, or data pipeline improvements, either directly or through close collaboration with engineering teams
Excellent attention to detail, creativity in problem solving, and project management skills
Experience working with ESPs such as Iterable, Braze, or similar platforms; technical fluency or scripting experience is a plus.
Comfortable working in ambiguous environments and contributing to long-term, cross-functional initiatives
Experience working with vendors and within a matrixed organization with creatives, engineers, analysts, marketing managers, and product teams
A willingness to learn and a commitment to thoughtful problem solving
Detail-oriented mindset with strong written and oral communication skills Ability to translate technical concepts for non-technical partners
Experience with customer data platforms or marketing data integrations
Exposure to monitoring, alerting, or operational tooling for lifecycle systems