Lifecycle Marketing Manager (Remote)

Behavioral Health Tech, Inc.; Los Angeles (CA); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a strategic email and SMS marketing manager to enhance mental healthcare access. In this role, you'll develop and execute lifecycle marketing strategies that ensure patients receive timely and relevant communications. Your expertise will help shape patient experiences and drive engagement through data-driven insights. Join a passionate team dedicated to making mental health support more accessible and effective. This position offers a fully remote work environment, competitive pay, and comprehensive benefits, including generous time-off policies and wellness programs, making it an exciting opportunity for those looking to make a meaningful impact in the mental health space.

Benefits

100% remote work environment

Comprehensive health benefits

401(k) plan access

Generous time-off policies

Paid parental leave

Employee Assistance Program (EAP)

New hire home office stipend

Quarterly department stipend

Wellness events

Community and employee resource groups

Qualifications

• 5+ years in lifecycle marketing with proven growth results.
• Hands-on with Iterable for campaign automation and optimization.
• Strong analytical and project management skills.

Responsibilities

• Lead multi-channel lifecycle strategies to enhance patient access.
• Collaborate with teams to create personalized patient engagement.
• Refine reporting and analytics for continuous improvement.

Skills

D2C/B2C lifecycle marketing

Data-driven decision making

Project management

Analytical skills

Communication skills

Tools

Iterable

HTML

SQL

Looker

Amplitude

Job description

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

At Rula, we are on a mission to make mental healthcare work for everyone, and we need a strategic, driven email + sms marketing manager to help make it happen.

In this role, you’ll play a key part in shaping the patient experience by ensuring patients get the right message via the right channel at the right time. This role will be fundamental in helping create and scale a best-in-class lifecycle marketing program at Rula.

You’ll lead the development and execution of multi-channel lifecycle strategies (email + SMS primarily) to improve the speed and quality of patient access to mental healthcare. You'll work independently and collaborate with cross-functional teams to create an intelligent, personalized lifecycle program, refine our reporting and analytics capabilities, and expand our test-and-learn program to continuously improve patient engagement.

We’re looking for someone who thrives in a fast-paced environment, has a bias for action, and brings exceptional organization, customer focus, and attention to detail to everything they do. If you're excited about using data-driven strategies to make a meaningful impact in mental healthcare, we'd love to hear from you!

Required Qualifications

• 5+ years of experience in a D2C / B2C lifecycle or retention marketing role, with a proven track record of creating and executing effective lifecycle strategies, driving program growth and meaningful business results through multi-channel campaigns
• Hands-on experience with Iterable, including the ability to set up, automate, and optimize campaigns, journeys, experiments, dynamic content, and segmentation
• Strong analytical skills, with the ability to interpret data, run A/B tests, and make data-driven decisions to improve campaign performance
• Excellent project management skills, capable of managing multiple campaigns and initiatives simultaneously while maintaining attention to detail

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Exceptional communication skills, able to convey complex strategies clearly and collaborate effectively across teams like Product, Operations, Support, and others
• Self-starter with excellent organizational skills and the ability to thrive in a fast-paced, cross-functional environment
• Experience working in a healthcare, mental health, or marketplace environment
• 1+ years experience at a high-growth start-up
• Experience owning retention strategies and implementing success retention campaigns
• Experience with more complex lifecycle programming like HTML or SQL
• Experience using BI tools (preferably Looker and Amplitude)

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment (US-based only): Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments
• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States
• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA
• 401(k) plan access: Start saving for your future
• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)
• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering
• Employee Assistance Program (EAP): Support for your mental and physical health
• New hire home office stipend: Set up your workspace for success
• Quarterly department stipend: Fund team-building activities or in-person gatherings
• Wellness events and lunch & learns: Explore a variety of engaging topics
• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.