Lifecycle & Contracts Advisor — Renewal & Value

SHI International Corp.; New Jersey; Hybrid; USD 65,000 - 125,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401K

Flexible spending

Job summary

SHI International Corp. is seeking a Lifecycle Advisor in New Jersey to manage end-to-end contract lifecycles, including pricing, invoicing, and renewals. You will work with sales, customer success, and finance to protect and grow long-term relationships and ensure accurate contract execution.

The role emphasizes proactive lifecycle management, risk mitigation, and delivering a seamless customer experience that supports renewal continuity and customer trust.

Qualifications

• Bachelor’s degree or equivalent in business-related fields; MBA preferred.
• Strong analytical, reporting, and data interpretation skills.
• Experience with contract lifecycles, renewals, pricing, and subscriptions.

Responsibilities

• Serve as account manager and trusted advisor for contractual, subscription, and commercial matters.
• Act as SME on customer agreements, purchasing programs, and renewals.
• Support lifecycle management from onboarding to renewal and expansion.
• Plan and execute retention and renewal strategies for long-term success.
• Ensure accurate, timely processing of contracts, pricing, invoicing, and entitlements.
• Collaborate with cross-functional teams to align with business objectives.

Skills

Analytical Thinking

Consultative Mindset

Attention to Detail

Communication

Proactive Ownership

Customer Focus

Time & Priority Management

Adaptability

Cross-Functional Collaboration

Governance & Documentation

Education

Bachelor's degree in Business Administration, Finance, Accounting, Supply Chain Management, Information Technology, Sales, Marketing, or related field

Master’s degree in Business Administration (MBA) preferred

Tools

CRM systems

ERP

Business Intelligence tools

Job description

SHI International Corp. is seeking a Lifecycle Advisor in New Jersey to manage end-to-end contract lifecycles, including pricing, invoicing, and renewals. You will work with sales, customer success, and finance to protect and grow long-term relationships and ensure accurate contract execution.

The role emphasizes proactive lifecycle management, risk mitigation, and delivering a seamless customer experience that supports renewal continuity and customer trust.