Lifecycle Communications Campaigns Specialist

MSI Pharma; United States; Hybrid; USD 70,000 - 90,000; Full time

Job summary

MSI Pharma is seeking a Digital Communications Specialist to execute and optimize multi-channel donor communications across email, SMS, and app notifications. You will be responsible for delivering timely and accurate messaging aligned with customer journeys.

The ideal candidate has 4-6 years of experience in digital communications, a solid understanding of CRM platforms, and a collaborative approach to problem-solving. This role offers an excellent opportunity in a fast-paced environment focused on continuous optimization.

Qualifications

• 4 to 6 years of experience in digital communications, CRM, or lifecycle marketing.
• Hands-on experience delivering email, SMS, and app-based communications.
• Familiarity with CRM platforms such as Salesforce Marketing Cloud or similar.

Responsibilities

• Execute communications across email, SMS, app push, and related channels.
• Support campaign QA, testing, deployment, and post-launch monitoring.
• Work closely with digital product teams to align communications.

Skills

Digital communications

CRM experience

Lifecycle marketing

Email/SMS campaign management

Attention to detail

Collaboration

Tools

Salesforce Marketing Cloud

Job description

MSI Pharma is seeking a Digital Communications Specialist to execute and optimize multi-channel donor communications across email, SMS, and app notifications. You will be responsible for delivering timely and accurate messaging aligned with customer journeys.

The ideal candidate has 4-6 years of experience in digital communications, a solid understanding of CRM platforms, and a collaborative approach to problem-solving. This role offers an excellent opportunity in a fast-paced environment focused on continuous optimization.