LifeCafe Shift Leader: Elevate Member Experience

Life Time Inc.; Woodstock (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Life Time Inc. seeks a LifeCafe Supervisor to oversee daily shift operations, deliver a high-quality member experience, and motivate staff to provide excellent service in the LifeCafe.

This role monitors food quality, manages schedules, leads the shift, ensures correct menu preparation, handles customer inquiries, and coordinates promotions with the Manager. Night and weekend availability is required.

Qualifications

• High School Diploma or GED.
• CPR/AED certification required within the first 30 days of hire.
• ServeSafe certification with the first 60 days of hire.
• Ability to routinely and repetitively bend to lift more than 20 lbs.
• Ability to work in a stationery position and move about the Cafe for prolonged periods of time.
• Night and weekend availability is required based on the business needs.
• 1-2 years of supervisor or manager experience with a food service or retail background in a high volume atmosphere.

Responsibilities

• Manages LifeCafe shift operations while making schedule adjustments based on traffic flow
• Acts as daily shift leader by providing a high level of customer and team support
• Ensures team members prepare menu items correctly and service customers in a professional manner
• Provides promotion and disciplinary recommendations to the Manager
• Manages light food prep responsibilities
• Quickly and efficiently responds to member questions, comments, and concerns

Skills

Customer service

Team leadership

Food service knowledge

Education

High School Diploma or GED

Job description

Life Time Inc. seeks a LifeCafe Supervisor to oversee daily shift operations, deliver a high-quality member experience, and motivate staff to provide excellent service in the LifeCafe.

This role monitors food quality, manages schedules, leads the shift, ensures correct menu preparation, handles customer inquiries, and coordinates promotions with the Manager. Night and weekend availability is required.