LifeCafe Shift Leader — Elevate Member Experience

Life Time; Shenandoah (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The LifeCafe Supervisor at Life Time oversees daily shift operations and delivers a high-quality experience to members while motivating staff to ensure excellent customer service. They monitor food quality and speed of service to create a positive member and guest experience.

Responsibilities include managing shift schedules, leading the team, ensuring menu items are prepared correctly, and providing feedback to the Manager. The role requires flexibility for night and weekend shifts.

Qualifications

• High School Diploma or GED required.
• CPR/AED certification required within the first 30 days of hire.
• ServeSafe certification within the first 60 days of hire.
• Ability to bend to lift more than 20 lbs on a routine basis.
• Ability to stand and move about the cafe for extended periods.
• Night and weekend availability based on business needs.
• Preferred: 1–2 years of supervisor or manager experience in a high‑volume food service or retail setting.

Responsibilities

• Manages LifeCafe shift operations while adjusting schedules based on traffic.
• Acts as daily shift leader with high level of customer and team support.
• Ensures team prepares menu items correctly and serves customers professionally.
• Provides promotion and disciplinary recommendations to the Manager.
• Manages light food prep responsibilities.
• Responds quickly and efficiently to member questions, comments, and concerns.

Skills

Customer service

Team leadership

Shift management

Food service

Education

High School Diploma or GED

Tools

CPR/AED certification

ServeSafe certification

Job description

The LifeCafe Supervisor at Life Time oversees daily shift operations and delivers a high-quality experience to members while motivating staff to ensure excellent customer service. They monitor food quality and speed of service to create a positive member and guest experience.

Responsibilities include managing shift schedules, leading the team, ensuring menu items are prepared correctly, and providing feedback to the Manager. The role requires flexibility for night and weekend shifts.