Life Sciences IT Systems Administrator & Support

Genedata; Lexington (MA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

Genedata, a Danaher operating company, is seeking an IT Support role based on-site in Lexington, MA. You will provide 1st/2nd level technical support, install and troubleshoot hardware, software, and networks, and coordinate with internal teams and vendors to ensure seamless service delivery.

Ideal candidates have 3+ years of Windows system administration experience, strong English communication, and the ability to manage multiple tasks with attention to security and confidentiality.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 3+ years of experience in Windows system administration (Linux a plus).
• Strong written and verbal English communication skills.
• Ability to manage multiple support requests, projects and priorities with deadlines.
• Experience managing projects with minimal supervision while maintaining data security.

Responsibilities

• Provide first- and second-level IT support to end users via phone, in person, and online channels.
• Install, configure, maintain, and troubleshoot hardware, peripherals, OS, networking, and business applications.
• Identify and implement hardware/software solutions and customize applications to meet user needs.
• Coordinate with internal IT teams and external vendors to resolve issues and ensure service delivery.
• Support user productivity through training, communication, and continuous improvement of IT services.

Skills

Windows system administration

English communication

Multi-tasking

Data security

Education

Bachelor’s degree or equivalent

Tools

PowerShell scripting

Atlassian tools

Job description

Genedata, a Danaher operating company, is seeking an IT Support role based on-site in Lexington, MA. You will provide 1st/2nd level technical support, install and troubleshoot hardware, software, and networks, and coordinate with internal teams and vendors to ensure seamless service delivery.

Ideal candidates have 3+ years of Windows system administration experience, strong English communication, and the ability to manage multiple tasks with attention to security and confidentiality.