Life Sciences AI Education Trainer

Clarivate

Philadelphia (Philadelphia County)

Hybrid

USD 68,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

401k with match

Paid time off

Job summary

Clarivate is seeking a Customer Education Trainer to support Life Sciences & Healthcare customers, focusing on discovery and preclinical solutions. You will train researchers and professionals, translating complex concepts into accessible content and promoting AI-assisted workflows.

Reporting to the Director of Education, you will partner with sales, customer success, and product managers to deliver evolving training programs, travel to client sites, and drive adoption across diverse audiences

Qualifications

Bachelor's or Master's degree in Life Sciences, Biology, Molecular Biology, Pharmacology, Drug Discovery, Preclinical Research, or a related scientific discipline.
Minimum 5 years of relevant experience
Strong scientific knowledge with the ability to discuss research workflows, scientific concepts, and preclinical R&D processes with researchers and scientists.
Experience translating complex scientific or technical information into easily understandable content.

Responsibilities

Develop high-quality educational programs for diverse customer personas.
Deliver engaging customer training sessions of all sizes to drive product adoption.
Educate customers on AI-powered capabilities and effective prompting.
Support in-product and self-service learning experiences, including AI-assisted content.
Partner with customer success and account management to identify service needs.
Work with product management to communicate customer feedback.
Maintain deep expertise in Clarivate solutions and AI trends.
Leverage AI tools in your workflows and share best practices.
Travel to client sites for training.