Life-Saving EMS Dispatcher — Rapid Response Coordinator

Emergency Telecommunicator Services; Borrego Springs (CA); On-site; USD 40,000 - 70,000; Full time

Job summary

Emergency Telecommunicator Services in Borrego Springs, CA, is seeking an Emergency Medical Dispatcher to join its operations. The role focuses on handling urgent medical calls, gathering patient information and prioritizing responses to support EMS coordination.

A high school diploma and CPR certification are commonly required; EMT or paramedic credentials are not universal requirements, so check each vacancy for exact qualifications. Overnight, weekend, and overtime schedules are possible.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Borrego Springs, CA, is seeking an Emergency Medical Dispatcher to join its operations. The role focuses on handling urgent medical calls, gathering patient information and prioritizing responses to support EMS coordination.

A high school diploma and CPR certification are commonly required; EMT or paramedic credentials are not universal requirements, so check each vacancy for exact qualifications. Overnight, weekend, and overtime schedules are possible.