Life-Saving EMS Dispatcher — Fast-Paced 911 Ops

911 Emergency Communications; Leland (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

911 Emergency Communications in Leland, MS seeks Emergency Medical Dispatchers to support urgent medical calls. Dispatchers use an agency-approved system to gather patient and incident information, establish response priorities, and coordinate ambulance resources.

Depending on training and certification, they may provide pre-arrival instructions under medical dispatch protocols and oversight requirements. Work may include overnight, weekend, and overtime shifts as part of continuous EMS

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Leland, MS seeks Emergency Medical Dispatchers to support urgent medical calls. Dispatchers use an agency-approved system to gather patient and incident information, establish response priorities, and coordinate ambulance resources.

Depending on training and certification, they may provide pre-arrival instructions under medical dispatch protocols and oversight requirements. Work may include overnight, weekend, and overtime shifts as part of continuous EMS