Emergency Medical Dispatcher — Life-Saving 24/7 Ops

County Emergency Communications; Greenwood (MS); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Greenwood, MS seeks Emergency Medical Dispatchers to receive calls, gather patient and incident information, establish response priorities, and coordinate EMS resources.

Duties include confirming location, providing protocol-based instructions where qualified, maintaining documentation, and working a schedule that may include overnight shifts, weekends, holidays, rotating schedules, and required overtime.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required; EMS dispatcher certification may be required before appointment.
• Consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system or coordinate ambulance resources.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High School Diploma or equivalent

EMD certification (preferred)

Job description

County Emergency Communications in Greenwood, MS seeks Emergency Medical Dispatchers to receive calls, gather patient and incident information, establish response priorities, and coordinate EMS resources.

Duties include confirming location, providing protocol-based instructions where qualified, maintaining documentation, and working a schedule that may include overnight shifts, weekends, holidays, rotating schedules, and required overtime.