Life-Saving EMS Dispatcher (Belhaven)

911 Emergency Communications; Belhaven (NC); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Belhaven, NC seeks Emergency Medical Dispatchers to handle urgent calls, verify locations, gather details, and coordinate EMS responses according to approved protocols. You will work with a team in a fast-paced environment and maintain patient privacy while following medical dispatch oversight.

The position may require overnight shifts, weekends, holidays, and overtime. A high school diploma, CPR certification, and EMT-related credentials may be required, with

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification preferred or may be required by vacancy.
• CPR certification may be required; additional coursework may be needed.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Communication

Multitasking

Decision making

Education

High School Diploma or GED

Emergency Medical Dispatcher Certification

CPR Certification

Job description

911 Emergency Communications in Belhaven, NC seeks Emergency Medical Dispatchers to handle urgent calls, verify locations, gather details, and coordinate EMS responses according to approved protocols. You will work with a team in a fast-paced environment and maintain patient privacy while following medical dispatch oversight.

The position may require overnight shifts, weekends, holidays, and overtime. A high school diploma, CPR certification, and EMT-related credentials may be required, with