Life-Saving EMS Dispatcher — 24/7 Critical Call Coordination

911 Emergency Communications; Rienzi (MS); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Rienzi, MS seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance responses. Training may be provided; certification in medical dispatch is preferred. CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Role involves shift work, potential overnight, weekends and overtime, with a focus on protocol-based guidance and accurate information relay to responders.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Rienzi, MS seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and coordinate ambulance responses. Training may be provided; certification in medical dispatch is preferred. CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Role involves shift work, potential overnight, weekends and overtime, with a focus on protocol-based guidance and accurate information relay to responders.