Life-Saving EMS Dispatcher — Critical Call Center Role

Emergency Telecommunicator Services; Dowell (IL); Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Descripción de la vacante

Emergency Telecommunicator Services in Dowell, IL seeks an Emergency Medical Dispatcher to answer calls, gather information, and prioritize responses using an agency-approved system.

The role may require CPR and EMS dispatcher certification, with sponsored training as needed. A high school diploma or equivalent is required, and candidates should be prepared for nights, weekends, and overtime as part of an essential emergency communications team.

Formación

• High school diploma or recognized equivalent.
• CPR certification may be required.
• EMD certification may be required depending on vacancy.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Conocimientos

CPR certification

EMD certification

Educación

High school diploma

Descripción del empleo

Emergency Telecommunicator Services in Dowell, IL seeks an Emergency Medical Dispatcher to answer calls, gather information, and prioritize responses using an agency-approved system.

The role may require CPR and EMS dispatcher certification, with sponsored training as needed. A high school diploma or equivalent is required, and candidates should be prepared for nights, weekends, and overtime as part of an essential emergency communications team.