Life-Saving EMS Dispatcher – Certification Support & Growth

Emergency Telecommunicator Services; Williamsport (MD); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Williamsport, MD seeks an Emergency Medical Dispatcher to gather caller information, establish priorities, and coordinate ambulance resources according to approved protocols.

You may work overnight and weekend shifts, with training provided. A high school diploma is commonly required; CPR certification is common, while EMT/paramedic credentials are not universally required. Training sponsorship may be available.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications and accepted providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Calm under pressure

Education

High School Diploma or GED

Job description

Emergency Telecommunicator Services in Williamsport, MD seeks an Emergency Medical Dispatcher to gather caller information, establish priorities, and coordinate ambulance resources according to approved protocols.

You may work overnight and weekend shifts, with training provided. A high school diploma is commonly required; CPR certification is common, while EMT/paramedic credentials are not universally required. Training sponsorship may be available.