Critical EMS Dispatcher — 24/7 Emergency Response

911 Emergency Communications; Saint Marys (Elk County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers to support urgent medical responses in Saint Marys, PA. You will gather information, establish priorities, and coordinate ambulance resources following approved protocols.

Applicants may need CPR certification and Emergency Medical Dispatcher certification; a high school diploma or GED is required, with sponsored training possible. Some shifts may include nights, weekends, and overtime, with comprehensive benefits.

Qualifications

• High school diploma or GED is commonly required.
• CPR certification and EMD certification may be required or sponsored.
• Ability to follow protocols and maintain composure under pressure.

Responsibilities

• Receive calls involving illness, injury, and other emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine priority through the dispatch system.
• Coordinate ambulance resources when assigned.
• Provide protocol-based instructions within qualifications.
• Relay patient information and hazards to responders.
• Document call processing and participate in quality review.

Skills

Communication skills

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

EMD software

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers to support urgent medical responses in Saint Marys, PA. You will gather information, establish priorities, and coordinate ambulance resources following approved protocols.

Applicants may need CPR certification and Emergency Medical Dispatcher certification; a high school diploma or GED is required, with sponsored training possible. Some shifts may include nights, weekends, and overtime, with comprehensive benefits.