Emergency Medical Dispatcher: 24/7 Critical Support

911 Emergency Communications; Libertytown (MD); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications in Libertytown, MD seeks an Emergency Medical Dispatcher to join its team. You will receive emergency calls, verify location, gather patient data, set response priorities, and coordinate ambulances under protocol-driven guidelines.

This role may require overnight shifts, weekends, holidays, and overtime. A high school diploma or GED is commonly required; post‑secondary EMS dispatch training and CPR certification are often required or sponsored.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities

Education

High School Diploma or GED

Emergency Medical Dispatcher certification

Job description

911 Emergency Communications in Libertytown, MD seeks an Emergency Medical Dispatcher to join its team. You will receive emergency calls, verify location, gather patient data, set response priorities, and coordinate ambulances under protocol-driven guidelines.

This role may require overnight shifts, weekends, holidays, and overtime. A high school diploma or GED is commonly required; post‑secondary EMS dispatch training and CPR certification are often required or sponsored.