Life-Saving EMS Dispatcher: Call Triage & Coordination

911 Emergency Communications; Altura (MN); Sur place; USD 42 000 - 72 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Résumé du poste

911 Emergency Communications in Altura, MN, is seeking Emergency Medical Dispatchers to support urgent medical responses. Dispatchers gather incident data, establish priorities, and coordinate EMS resources while adhering to protocols and oversight requirements.

With varying shifts including overnight, weekends, and holidays, the role emphasizes accurate data handling, clear communication, and adherence to medical dispatch procedures. Training and certification requirements may apply.

Qualifications

• High school diploma or equivalent required; Emergency Medical Dispatcher certification preferred.
• CPR certification may be required; consult vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Connaissances

Communication skills

Attention to detail

Multitasking

Formation

High school diploma or recognized equivalent

Emergency Medical Dispatcher certification

Description du poste

911 Emergency Communications in Altura, MN, is seeking Emergency Medical Dispatchers to support urgent medical responses. Dispatchers gather incident data, establish priorities, and coordinate EMS resources while adhering to protocols and oversight requirements.

With varying shifts including overnight, weekends, and holidays, the role emphasizes accurate data handling, clear communication, and adherence to medical dispatch procedures. Training and certification requirements may apply.