Life-Saving EMS Dispatcher — 24/7 Critical Calls

Emergency Telecommunicator Services; Pratts (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Pratts, VA seeks Emergency Medical Dispatchers to collect patient and incident data, establish priorities, and coordinate EMS resources.

Responsibilities include handling calls, confirming location and contact info, asking approved questions, and dispatching ambulances as needed. Training and certification requirements vary by vacancy and may include CPR and EMD certification.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• Emergency Medical Dispatcher certification may be required before appointment.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (required or preferred)

Job description

Emergency Telecommunicator Services in Pratts, VA seeks Emergency Medical Dispatchers to collect patient and incident data, establish priorities, and coordinate EMS resources.

Responsibilities include handling calls, confirming location and contact info, asking approved questions, and dispatching ambulances as needed. Training and certification requirements vary by vacancy and may include CPR and EMD certification.