Life-Saving EMS Dispatcher — 24/7 Critical Calls

County Emergency Communications; Hamill (SD); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Hamill, SD seeks Emergency Medical Dispatchers to handle urgent medical calls, gather location and incident details, and establish response priorities.

You may work overnight, weekends, or rotating shifts; training and CPR/EMD requirements apply; experience with approved protocols is essential to coordinate ambulance resources.

This role involves console work, data entry, and adherence to medical oversight and quality assurances.

Qualifications

• High school diploma or equivalent is commonly required.
• Current Emergency Medical Dispatcher certification may be required before appointment depending on vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Multitasking

Dispatch software

Education

High school diploma or equivalent

Tools

EMD software

Job description

County Emergency Communications in Hamill, SD seeks Emergency Medical Dispatchers to handle urgent medical calls, gather location and incident details, and establish response priorities.

You may work overnight, weekends, or rotating shifts; training and CPR/EMD requirements apply; experience with approved protocols is essential to coordinate ambulance resources.

This role involves console work, data entry, and adherence to medical oversight and quality assurances.