Life-Saving EMS Dispatcher | 24/7 Console & Critical Calls

County Emergency Communications; Havana (KS); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Havana, KS seeks an Emergency Medical Dispatcher to support urgent medical calls, gather critical data, and determine response priorities using approved protocols. The role may require overnight shifts, weekends, holidays, and overtime as needed.

Responsibilities include receiving calls, confirming locations, and coordinating ambulance resources. Training and CPR certifications may be required; EMT credentials are not universal requirements.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required. EMT or paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Calm under pressure

Procedural compliance

Education

High school diploma or equivalent

Tools

Emergency dispatch system

Job description

County Emergency Communications in Havana, KS seeks an Emergency Medical Dispatcher to support urgent medical calls, gather critical data, and determine response priorities using approved protocols. The role may require overnight shifts, weekends, holidays, and overtime as needed.

Responsibilities include receiving calls, confirming locations, and coordinating ambulance resources. Training and CPR certifications may be required; EMT credentials are not universal requirements.